Hi there!
First the problem that you were having with the ac adapter can be fix by just updating your computers BIOS.
Now for the computer not turning on try this, first remove battery make sure ac adapter is unplugged then press power button for 5 seconds after that put in battery and then press FN + POWER at the same time this triggers the diagnostic on your computer if it runs then just wait if it will give you an error message. If it fails then try to use just the ac adapter that means battery should be unplugged.
Hope this helps!.
Hi!
After all the troubleshooting steps and still nothing is happening then this problem leads to a hardware problem, there's a high chance that the motherboard is defective mostly on the power connector. The first issue that you had having a hard time charging is already a sign.
What I suggest is you contact DELL take a look if they can do anything for the motherboard, tell them all the things that you have done so they won't ask yo to repeat it. Now if they asks you to buy a new motherboard I suggest you get a new computer because it will be much cheaper that way but it will be your final decision which one you'll take.
Hope this helps!
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I tried everything you suggested, which I do appreciate, but no change in power status. Orange light still solid on. Any other suggestions???
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