Priner doesn't want to scan, copy, or print

Every time i turn the printer on the scanner part makes noises and when i try to print copy or scan it won't do anything except for make the same noise. it sound like the light of the scanner keeps going back and it can't stop.

2 Answers

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513 Answers

The only thing I can really suggest is that you reinstall all the software. If it persists you should get in touch with HP, use your warranty if valid. On uninstalling and installing the software: http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&dlc=en&product=79488&lang=en&docname=bpu05205 Good luck

Posted on May 14, 2006

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215 Answers

Have you by chance removed the scanner's transport screw. Under the unit you'll see a large plastic screw, make sure it's not in the transport position. It's used to stop the light mechanism from moving during transit. Switch it to the other position and the problem should stop. BMW

Posted on May 15, 2006

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