My gateway machine has a cd-rw burner drive that the door will only open (when hitting the open switch) during the start-up phase of XP. I have to restart the machine every time I want to put a disc into or remove the disc from the machine. The burner works very well, just having this problem of opening the door. Any suggestions?
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Re: CD Burner Drive Will Only Open During Startup
Have you contacted gateway?? As In these cases I have found that most of the time that these things happen this way is corrupt drivers or firmware on the disc drive processor its self. Find the most recent driver and unistall the driver and reinstall to see what happens. Good luck
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Do you mean you cannot physically open the drive door? There is usually a small pinhole above the CD/DVD opening. If you bend a paper clip straight and poke it into the hole, that should release the door.
Hold the button down without releasing it until the drive opens. If it still does not open, get a pin and look for the tiny hole on the face plate of the drive and press and hold it in to reset the drive.
To open this drive you can open My Computer and right click your DVD drive and select eject. You can also open any CD/DVD drive by taking a paper clip (or something the size of one) and inserting it inside the tiny pinhole near the eject button on the drive.
You need to push harder in the pinhole, and do it while the power is off. That pinhole goes directly to a gear. If the gear is stuck and will not turn at all the drive will have to be disassembled to recover the cd.
Check your different jumper settings in the drive; Is your CD RW drive set in the proper setup as a slave or master drive; or as a single drive.Check in your bios, in the disk management section if your CD RW is detected.
u can see a pin hole on the drive just above the open button or the green light...press the button once n poke the hole with a pin ,,,,it ll hit a soft end...continue pressing it with some force....the tray will open...