When put in feeder does not copy

When you use the flatbed the copy is perfect because the ccd sensor is under the glass cover and obviously is free form dust/ dirt.
On the other hand if you use the feeder the ccd sensor is located in between the roller assembly (not sure exactly for this model).
This means that the page is scanned by the ccd in the feeder, any dirt on the ccd will appear as a black line. I assume that you are feeding papers from the side and not from the top that is why you get a horizontal line.

A quick test to see if the ccd sensor is dirty is to feed the paper from the top side to the feeder. If you get a vertical line it is a proof that your ccd sensor needs to be cleaned.
The worst case is that the sensor in the feeder assembly has a tiny spot that is damaged and it is causing the black line.
So , first try the test, then open the feeder assembly, locate the ccd and clean it. Hope that this helps.

Hi,
When the paper is fed through Automatic Document Feeder (ADF) it is scanned before copy or fax. The scanner is fixed type and is located just below the ADF.
The lines are due to dirty scanner mirror. The printer/ scanner design is based Sheet-Fed Scanner. Open/Lift the Control Panel (scanner top )(by pulling it up from front - the area from where the paper to scan comes out). Look out for the horizontal mirror and use a soft, damp, lint-free cloth to gently clean the scanner mirror, rollers etc. and enjoy clear scanning and copying! For example see the below picture: -

Inspect for any tron pieces of paper dirt etc.DONT USE PAPER, CHEMICALS OR ANY ABRASIVE CLOTH as it may damage the parts.

Hope it helps! Good Luck! Thanks for using Fixya!
CreativeTECH

Hi,
When the paper is fed through Automatic Document Feeder (ADF) is is scanned before copy or fax. The scanner is fixed type and is located just below the ADF.
The lines are due to dirty scanner mirror. The printer/ scanner design is based Sheet-Fed Scanner. Open/Lift the Control Panel (scanner top )(by pulling it up from front - the area from where the paper to scan comes out). Look out for the horizontal mirror and use a soft, damp, lint-free cloth to gently clean the scanner mirror, rollers etc. and enjoy clear scanning and copying!

Inspect for any tron pieces of paper dirt etc.DONT USE PAPER, CHEMICALS OR ANY ABRASIVE CLOTH as it may damage the parts.
Also note that your machine can scan an image only 8.15 inches wide, regardless of how wide the paper is.

Hope it helps! Good Luck! Thanks for using Fixya!
CreativeTECH

This black line sounds like it is definately coming from the ADF scanner glass. This is the thinner strip of glass that is located just to the left of the large original glass. You can verify this by making a copy from the large glass instead of using the feeder on top. If the copy comes out clean then it is definately the scanner glass. Just clean the glass well with glass cleaner and a soft cloth. This glass is only used when copying/scanning using the top automatic feeder
Good Luck and Thank You for using Fixya.
WheatlandServices

Hello,

If you lift the top of the unit so that you can see the scanner glass and clean the surface on the left side and the very end of the scanner you should be ok. The sheet feeder runs the pages through the feeder and down to the glass at the end then back to the feeder and out to the stack of pages. If you try to scan anything with wet ink, highlighter, marker, etc some may come off on the glass and cause the lines to appear. Just use windows on a paper towel, not sprayed on the unit.

I hope this helps, if so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com
[email protected]

As the page you wish to copy goes through the document feeder, it passes the scanner as well as a white plastic band that the scanner "compares" the dark writing or data on the page to. If this white plastic band is not very clean, the scanner reads the dirt as if it is part of the image you are scanning. Try cleaning the band as thoroughly as possible, as well as the small piece of glass to the left of the larger glass on the flat bed scanner. Make another copy to test your results.

Hope this helps!

if using the feeder probably face up as it will likely pull the document in and invert it to lay face down on the scanning glass.

if you lift up the feeder (like lifting the top of a copy machine), then it would be face down on the glass.

there should be an image on the feeder illustrating how the document should be placed - if it looks like a page with lines on it with a bent corner then it is face up.

Open the document feeder and clean the scanner glass.

If you use the automatic document feeder to make a copy, do you see the same line? If so, the scanner glass needs to be cleaned. Not the entire glass, just the small area to the left side that scans paper as it is fed through the automatic sheet feeder. Use a soft cloth lightly dampened with plain water to remove any material on this area of the scanner glass.

The small scanner glass (not the full size glass) has some dirt on it. Use a lint-free cloth (not paper) with alcohol or Windex and clean the glass. This should help.