Question about Panasonic DMR-ES30 DVD Recorder/VCR

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U99 code and tray won't open

When I inserted a recorded disc, the player gave a u99 message and I cannot get the tray to open to take the disc out.

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  • Anonymous Mar 28, 2014

    Disc tray will not open or close

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Thats a reset code # its on page67 of your owners manual. Unplug the unit for a bit(5minutes) plug in turn on the power then turn off again then back on. If this dosent clear the code, contact panasonic at 800-211-PANA Good luck

Posted on May 10, 2006

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Posted on Jan 02, 2017

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Panasonic dmr ez28 fails to record
Thanks Dan, I found a local guy who was wiling to try. He repaired it and I am very satisfied. I don't know why Panasonic and others do not sell dvd recorders with tuners. They could make a bundle.

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Often times the tray and pickup lift assembly are related and there is a cam alignment. IF you pulled out with force the tray the alignment may have been upset to where the cam is not completing the lift of the Pickup and if not in the right position the laser will not be able to focus. The correct solution is at a Technicians bench where a new belt could be put in, lubrication that is required and some cleaning will be done.

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My device cant open the disc tray please advise me on what to do
Electronics Corporation sells inexpensive DVD players. The DVD players, however, often exhibit problems due to their manufacture and way that they work, which must be dealt with during the course of the player's life. Knowing what these problems are beforehand can aid in resolving difficulties when using the DVD player. In some cases, it can help eliminate the problem before it can become catastrophic



The disc door is not properly closed if the Disc player display shows an "Open" error message. Check that there are no gaps in the door and use the remote to open the disc door. If it will not open, unplug the Disc player and gently pull out the disc door and then push it in. Plug the Disc player back into the AC socket.

If the DVD has not been inserted properly into the disc tray, a "No Disc" error message will come up on the display. Eject the disc and lightly flick off dust using the edge of a lintless cloth. Inspect the disc for damage. Insert it carefully again into the disc tray and use the remote to close the disc door.


Because the Disk player is inexpensive, the power supply is not of the highest quality. Having a surge protector to plug into the Disc player will help to keep the power supply from being damaged over the course of its lifetime.

Have a nice day

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1 of 2 things
can you hear the motor running inside the player ????
there is usualy a snall pin hole under the tray insert a paper clip into this hile and push it in if tray starts to auto open it might be just a dry set of rails
if rails asumed dry open unit and coat the rails with anti seize and try again with the switch on front cover

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With the unit in Standby mode (off), press and hold the Display button. The trays will then unlock.

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2. Open DVD tray
3. Press HOME
4. Select/choose SETUP
5. Use arrows to move to LOCK icon
6. Press 0000000 (press the number 0 (zero) seven (7) times)
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8. Confirm OK

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Start up u99 message
Hi there, this is what Panasonic say.... The "U99" error code signifies a "general communications failure."
It is not associated with one specific problem.
It can be related to the version of firmware your DVD recorder is currently using and it has been associated with the TV Guide on screen guide.

If your unit displays U99, turn the power off-unplug the
unit for 5 minutes, and reconnect the power.

If U99 reoccurs, please contact the Global Service Center Network for assistance.

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Dvd player
First, make sure the DVD Recorder is completely disconnected from the Main Supply.

Then, if you look on the base of the unit, (just underneath the front of the Disc Insert/Eject Tray), there is a small slot, (approx 25 x 8mm), in which you can see a small, white, plastic lever probably situated near the right-hand side of the slot.

Then move this lever gently to the left, and then turn it on and the tray opens by pushing the button.

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i would say for some reason your dvd player is not compatible from now on with that brand of blank dvd!


get the firmware update from the brand website all you do is download the file burnit on a cd and put it in the dvd player should fix most and eventual problems

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You power off then power back on while holding down the fast forward and rewind buttons on the recording side simultaneously. The display moves through a sequence of numbers and the trays will then open.

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