Trying to synch my remote to the new tvee model 25 sound bar and can't get the orange lights.

Ensure that the output from the TV is feeding the soundbar. Use Settings/Sound/Output in the Main TV Menu.

I’m happy to assist further over the phone at https://www.6ya.com/expert/robert_aad3edb7dfa380b9

You may have to go into the settings on the tv and turn off the internal speakers in order to get audio out of the jacks on back.

I had just about given up on programming my Time Warner universal remote with my Boston Soundbar until a mental lightbulb came on. This is a two step process. Step 1: Program your Time Warner remote (I have CLIKR-5, instructions available for other models at timewarner.com) Using Pre-Programmed 3-digit Code method -Turn on soundbar - Press device button (I chose AUX) and OK/Select simultaneously until device button stays lit. - Point remote control toward the soundbar and enter code (447 for Boston Acoustics) - Press the device button again to store the code. The TW instructions say you should now be able to turn the device off to verify that it works, but this is not true for the soundbar. Hang in there with me. Step 2: Program your remote from the Boston Soundbar. - Press the power button and the volume up button simultaneously until the indicator light flashes orange. Here's where the instructions provided with the soundbar fail to explain how to do this. Each button is individually programmed into the TW remote. What you have done so far is enable the remote to accept the programming. - Volume Up: press the volume up button on the soundbar while it is flashing, the light should become steadily orange. - While holding the remote steady about a foot away from the soundbar, slowly press the volume up button on the TW remote four times. The orange light should flicker each time you do, turning green when completed. - Volume Down, Mute, Power: repeat the steps for Volume Up, except press the button on the soundbar you wish program to the TW remote while the soundbar is flashing orange. It should become steady before you press the corresponding button on the TW remote. Good luck, I hope this helps. -Deidre.

The TVee 25 will turn itself on whenever there is an input. If there is no audio input it will shut itself off or you can manually shut it off. Or, you can select an input that has nothing connected to it.

Have you checked all your wire connections? To make sure thier not loose.

1.Check the input cable or change it and see the result.
2.Test the subwoofer to a computer.

It could be that the unit is bad, it could also be that the device providing the input is bad. I doubt the cables are bad, but that could be also. Could it be possible that your television has a menu setting that turns the outputs off and on?

Even without the sub, you still get sound through the Bar.

Only way to test it is, different cables, alternate device to provide input for sound.

Get yourself a very thin and small screwdriver. The type that comes in the eyeglass repair kits. Remove the cloth/plastic grill from the front of the sound bar. Locate the IR sensor in the center of the bar. Pry the dark red filter off the IR sensor and leave it off.

Problem solved, greatly increases range. I have read that there is a clear replacement cover you can buy but whats the point?