Big Problem.
I've dropped the player and when i turned it on the text "Filed to load files Resen unit to resume operation"
"Update Lyra Hd Files System if problem persists"
I found the recovery program, but the player won't connect anymore to USB.
I had uploaded 4000 songs, help help help!
How can i fix the connection?
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148 Answers
Re: HD won't connect
Whoa, i've been so busy lately, I almost forgot about this place...
Unfortunately, this is yet another mp3 player HDD problem. It's broken and there is nothing you can do to fix it except replace the hard drive. I hate to tell you this, but your songs are lost.
If you desperately must try everything to get the songs back, I would suggest freezing it in the freezer (put it in a plastic bag if you fear moisture getting into the unit). After removing it from the freezer, you'll have a one to two hour window to try to get all the songs off before the hard drive thaws and you won't have access to the songs anymore unless you refreeze it-the window will shorten everytime you do this.
The reason freezing MIGHT work is because most hard drive failure problems deal with the actuator arm touching/scratching the platter in which case the platter is being damaged and/or information cannot be read correctly. The coldness causes the arm to contract and stop touching the hard drive. Be aware that there might be more damage than freezing can rectify and the actuator arm might not be the problem. But hey, it's worth a try.
If that seems a bit extreme(and indeed it is), you can send it in to a hard drive recovery specialist such as one listed here: http://dmoz.org/Computers/Hardware/Storage/Data_Recovery/
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This unit is actually produced by RCA. If you go to their website you can download Firmware, and Software to update the unit. You can also try to do a "reset". There is a very small button on the bottom, if you press this with a pen and hold it for about 3 seconds it may start working again.
download both files. the format the lyra from windows explorer (fat32).
the install the a/v jukebox. it will put an icon in the system tray. right clic it and select "update system files" (or something like that). when it´s done, disconnect the lyra from the PC and reboot the lyra. It will update automatically.
then download the second file to update firmware. that should work.
To reset you need to have MP3 switched on, THEN hold the off switch for 10 seconds.If this fails to reset.You may have some corrupted music files
sitting on the harddrive.email [email protected]
if you still have problems as i had the same issue and found a workaround.
you are going to need the Drivers for it I had the same problem then I got the Drivers and it works great just go to http://support.rcaaudiovideo.com/downloads.aspx?product=104 and download the two drivers and you should not have any problems
I was able to access the play list using Windows Media Player. I was trying to get the computer to recognize the player, and it wouldn't do it. I even downloaded the Lyra Personal Audio Player updater... that didn't work or recognize the player. Try the programs that are on your computer for playing MP3's.
Is it possible you deleted system files along with other files by mistake?
It's a very common problem, and it would be good to know what causes this since some people say its because the Lyra allows you to delete system files which screws the device.
I heard of someone that called Thomson helpline with this problem and got his replaced, so it wouldn't hurt to try.
RCA has this page on the problem: http://www.rcaaudiovideo.com/Cultures/en-US/RLDetail.html?ArticleNum=112&PC=
It might help...
And there's this program that is said to help with the formatting, get it here along with some instructions: http://www.techolio.com/rd2780_upgrade/
Good luck!
You can reset your Lyra player at any time by depressing and continually holding the power button for a minimum of 10 seconds. Upon releasing of the power button, the unit should reset. If it does not, we recommend that you try again by depressing and holding the power button for up to 20 seconds. Constant pressure is required to depress the button for this duration.
Second, download the latest firmware for your player.
As for the unit freezing I figured out that it has to do with WMA files. try to re-coded your WMA's to MP3. I think it just has to do with the firmware not liking WMA very much. Use MP3 format only and I think you will be fine.
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