Question about KitchenAid KITCHEN AID 5 Quart Artisan Series Stand Mixer
I was mixing some pizza dough and the mixer overheated. I turned it off and it won't start back up. I opened it up and nothing looks toasted on the inside. It has a small electronics board and I was thinking about ordering the board, but it cost $50...anything else I could try? The mixer has sat unplugged for several days now and it won't start back up...I paid a lot of money for this just a couple years ago and it is a mainstay in our kitchen...
This mixer has a control board on the back that has 2 contacts points, if it is out of adjustment, the machine will not run. You need to adjust the 2 screws at the top (where the springs are) to make the contacts connect. That should solve your problem.
Posted on Feb 20, 2009
Probably the thermal fuse on the motor has been burned. If you are not familiar with this type of repair I suggest you pay to get it repaired rather then take it apart and try to do it yourself. Most likely if it overheated that bad your grease has turned into mush instead of paste as well.
Pizza, bread, cookie dough are very hard on mixers. You shouldn't let it run for long periods of time without letting it cool down. Never mix tough dough on a setting higher then 2 either.
Posted on Dec 15, 2009
There should be inside this model a small tube metal device that should have a degree marking on it and that would be a thermal fuse and this blows if the unit over heats. The small control board could be the problem as well but without testing it its really hard to say. See what the small appliance repair person charges for an estimate?? Good Luck.
Posted on May 02, 2006
Try finding a schimatic on the internet for the mixer and follow the schimatic and test the different parts in the mixer for the correct wave forms, voltages, and resistances.
Posted on May 02, 2006
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Posted on Jan 02, 2017
SOURCE: Kitchen Aid Classic Mixer
I have this problem too -it is rather common if you search the web. There was a suggestion posted on this site about what to do. See http://www.fixya.com/support/t125253-mixer_leaking_oil I have also read about other people taking it to a Kitchen Aid repair place where they repacked the grease for about $45. I took mine apart and there is gobs of grease around the gears. Right now I am still trying to figure out what to do. I am going to have my father look at it to see what he thinks since he is good with motors. The Kitchen Aid web site says that the grease is FDA approved, so at least it's not going to kill you if a little gets in your food. Their suggestion is to take it out and run it for about 5 minutes at least once a week. They say it leaks if it is not used often enough. That logic doesn't make much sense to me, but you could try it. Mine seems to leak more when I run it because the grease heats up and liquifies more. I hope that helps. I'll let you know what happens with mine, once it's fixed. Lisa
Posted on Jan 19, 2007
Hi. Goto kitchenaid.com. Click on the Customer Care button, click on find manuals, in the search window, enter k45sswh. this page will show the operating manual and farther down the page the parts manual. Download both these files.
Go to mendingshed.com and locate their FREE kitchenaid service manual and download it. This manual will greatly assist you or a repair person should your mixer ever need repair.
A word of caution...Do not overload the mixer with too much bread or cookie dough or it will cause damage to the transmission. Use the recommended capacities found in the manual.
If this solution has assisted you, please rate it. Good luck! ricardok45
Posted on Apr 07, 2009
Hi REDLACQUER. Sorry to hear about the metal shavings. This is probably not to best way to take iron in your diet... My first thought would be to ask if your mixer is still under warranty. If you’ve had the machine less than one year, then I’d let KA replace your mixer with a new one. However, I suspect like many who seek assistance from FIXYA.com, your mixer is out of warranty, so what can you do?
Have you been able to find exactly where the metal shavings are originating? From the symptoms you describe, it appears that the planetary/agitator shaft assembly may be rubbing against its housing and generating the metal shavings at higher speeds. Have you noticed any increased noise levels/squeaking/screeching when the planetary rotates? It’s also possible that the planetary is out of alignment and not rotating true. Could the agitator shaft been jarred or hit hard during set up or moving in or out of you storage cabinet? Or the shavings could be symptomatic of other internal gear problems, but that would be the least likely scenario as the mixers internal gears are pretty much self-contained.
The good news is that this can be troubleshot and fixed quite easily (OK, maybe with a little effort) by yourself if you are a DITY type person, and feel adventurous. However, before you start to disassemble your mixer, be sure you have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case, KP2671, and select the last file, KP2671XWH3.pdf (325.07 KB) listed under Parts List (24) (check to verify that it matches your mixer model).
Turn to pages 4 & 5, titled “Case, Gearing and Planetary Unit”, which provides and exploded view for the disassembly and reassembly of your mixer, along with all the parts. I suspect your Planetary Assembly, Illus No. 15, is rubbing somewhere against its housing, Lower Gearcase, Illus. No. 24.
To gain access to these pieces you’ll need the following tools: a regular or Phillips screw driver, retaining clip pliers, and a small drift pin punch and a small hammer. You need to remove the Transmission Housing (Illus No. 7) and remove all the lubricating grease from the transmission housing and gears (when removing the grease be on the lookout for shavings in the grease which would indicate excessive gear wear). This will allow you to remove Illus No. 25, 21, 18 & 19, Retaining Clip, Bevel Gear, Retaining Pin and Worm Gear Follower, respectively.
Once you remove the Retaining Pin (Illus. No. 18) the Planetary Assembly can be tapped down through the Lower Gearcase Assembly (Illus. No 24). With the Planetary removed, you can inspect it and the inside of the Lower Gearcase to determine where the shavings originated. Be sure to look closely at the Planetary Gear in the lower gearcase as well as the Agitator Shaft Pinion Gear (Illus. No. 12). That will also identify what parts need to be replaced, which you can order online.
You’ll need to replace the grease you removed with new grease. You should use a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call). Do not try to reuse any original grease as it may have ‘debris’ in it.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). You should search for ‘food grade grease’. Prices can vary widely between vendors, so do your comparison shopping.
It can be messy but quite gratifying to diagnose and repair your mixer yourself.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.
I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln
Posted on Jan 12, 2010
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