GE GSS20IEPWW / GSS20IEPCC Side by Side Refrigerator Logo
Posted on Sep 04, 2011
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We have a GE GSS 20ie sxs that is defrosting in the freezer. The fridge side is not very cool, but the two bottom drawers are getting over cold and freezing produce. What could be our problem? The unit is still running, but everything in the freezer has melted.

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  • Expert 3,773 Answers
  • Posted on Sep 06, 2011
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Joined: Apr 27, 2008
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Hi!
A relay starts the compressor with a higher voltage and then quickly kicks out
It does a lot of clicking (trying to start over and over again)
If thats what is happening with yours
Its best for a tech to replace The relay but you can do it
Take your model number to your Local Appliance parts store they will have a diagram
showing you how to install the relay. Its called a hard start relay
I use part no ERP410 POWER START RELAY, CAPACITOR AND OVERLOAD all in one. (110 v)

If you still have trouble Go Here:

http://www.applianceaid.com/procedures.html

Thank you for using fixya
Leo Ponder
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Fridge running but not staying cold

you have a defrost problem, if SxS ref. most likely bad defrost heaters. They are behind interior back wall. Sounds like you have a GE.
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