Question about Toshiba SD-R6372 (SDR6372S) DVD±RW Burner
When i load any cd into this drive (in my Asus latop) it tries again and again all in vein to run it. But when i load a dvd it reads with no problems... what's going on? I can hear it trying to run the cd up to speed, but it seems to keep on failing. The laptop tends to run very hot, but i don't know if this has anything to do with it...
There are two lasers, one for CDs, other for DVDs. Sounds like the CD read (and possibly Write) laser is worn out, or defective. Time for a new drive. DVDs will be fine, because they don't use the other laser at all.
Posted on May 02, 2006
Got the same problem with my desktop where my samsung cd-rw/dvd combo drive is installed. After a few months of minimal use it can no longer read data/audio/video cds except for DVDs. So I browsed samsung website & started downloading updates and religiously followed their suggested solutions posted on their website but to no avail. So the best solution that I did was I bought a new cd writer/dvd drive(no longer samsung! mind you) then I emailed them a litany of my frustrations and believe me they never have the guts to email me back not even a hint on what to do with their junk product!
Posted on Mar 13, 2007
It is my understanding that the laser in the optical drive has to change it's characteristics depending on the media it's reading (or writing). I believe what the drive does is try different laser settings (such as beam size, and intensity) until it can read the media. Your drive probably has a fault with this feature. You can try buying one of those CD/DVD cleaning disk kits at a music or electronics store. Maybe cleaning the lens on the laser will make a difference. Best way to clean it though is manualy, if you know how to open it up without causing damage. If this doesn't help, you probably need a new drive, even though trying to reinstall the firmware/drivers is also an option. Let us know what worked if any ;]
Posted on May 01, 2006
Yes your quite right, the solution to the problem is a new writer, although you have to get the same one if it's fitted internally to a notebook. You can update the firmware, thats not a problem, you may be getting confused with bios updates which are a knightmare. I assume you have tried the usual, uninstal and re install of the dvd drive, by uninstalling it in device manager on the cd/dvd drive line and click '+' sign, right click and uninstal, then restart pc to automatically install again. The cd recognition says that the drive capability to read and write dvd has corrupted andfailed, so really the only solution would be a new drive
Posted on Apr 28, 2007
I had the same promblem. What you should do is make a serperate file on you desktop and drag all of your music that you burn or download to that folder first. Drag it to Itunes after that. Now, you only have to drag the songs to Itunes if you want them on there for you iPod. Take the songs from the folder, and drag them to windows media players burn list. Insert a blank disc and you should be good. Keep in mind that you can only do this if you put downloaded or burned music to the created folder first. If you take it to Itunes first, you will have to re-download or re-burn your music again.
Hopefully this helped you guys.
Posted on Dec 12, 2008
Tips for a great answer:
Usually answered in minutes!
Step 2: Please assign your manual to a product: