HDD ERROR Hi, i disconnected the player safely using "safely remove hardware" and it said it was fine to disconnect but i did so and it wouldn't turn on at all at first then i charged it for 24 hours and it displays HDD ERROR. looking at the manual it says it means theres something wrong with the hardware. Can it be fixed? please help thanks Daniel

Hi Welcome to FixYa!
I am having the same scenario too sometimes.. What i usually do if the drive is not in use, I turn off the computer first then unplug my external hdd. in that case, the computer is completely off as well as the drive. But if you feel like its a hassle of turning down the machine for you to remove the drive, you could try the following steps:
There is a setting for the USB drives which tells the OS how to optimize their usage. Either it is optimized for Quick Removal or for Performance. To check it, do the following:
-Right click on the USB drive icon in My Computer. -Select the Hardware tab. -Select your USB drive and click on Properties. -Now click on Policies tab.



Optimize for Quick removal This setting disables write caching on the disk so that you can disconnect this drive without using theSafely Remove Hardware icon.
Optimize for Performance This setting enables the write caching on the disk so as to improve disk performance. To disconnect this drive, you should use the Safely Remove Hardware icon so as not to hurt your USB drive.
Hope this would help!

Hi theofrimp109,

This error usually happens when the firmware has been corrupted or deleted. The easiest way to correct this is by updating the firmware. You may also try to restore the firmware data by following the steps below.

1. Connect the gigabeat to your computer using a USB cable.

2. Start Explorer on the PC.

3. Open the folder in which the gigabeat room is installed.
--> The folder in which the gigabeat room is installed can be opened by clicking [Start] [All Programs] [TOSHIBA gigabeat room 2.0] [gigabeat room 2.0
Program Folder]. Usually, the folder will be found in C:\Program Files\TOSHIBA\gigabeat room 2.0.

4. If you can't find the folder, please go inside the gigabeat then click on [tools], [folder option], go to [view tab] then select [show hidden files and folders].

5. Now, inside the gigabeat root, copy a folder named "GBSYSTEM" located in the folder that was opened in Step 3.

6. Use "Safely Remove Hardware" and disconnect the gigabeat.

Hope it helps.

Thank you for using FixYa.

The error means that you are using a file on the external hard drive and that it can not close that file when it is use. You have to close the program that is using the file first.

Example:
Lets go on the assumption that you have your music collection on the external. If you still have your music player running when you try to disconnect, you will be greeting with the same error message.

If the external contains any files that your Operating System uses, you will get this message anytime the computer is on. An example of this can be your "Page File".

Shutting the computer down correctly is your safest bet until you find exactly what file is being used and what program is using it. During shut down, the computer closes any running programs. With no programs running, it will safely disconnect from the external HD because there will be no files in use.

If you manually disconnect it while the file is in use, you could very easily corrupt the file and make it unusable. This is comparable to an Operating System getting corrupted from a computer not being shut down correctly (pulling the power from wall without doing a shut down).

Hope this helps.

To Answer your question: If the PC says it safe to remove, this means that it has completed all data transaction between Camera and PC. The Camera will remain in the USB MASS STORAGE mode until the 5v USB is removed (USB cable disconnected from PC).

I suggest you read further and perform the procedure at the end of this LONG explaination. Sorry, I would have paraphrased if possible. The short version is that you do not need to worry about "Safely Removing" the camera.

The Term "SAFELY REMOVE HARDWARE" is misleading. You run no risk in losing the original data if it is already backed up from the location you are writing from. For EXAMPLE, if it is saved on the Camera and you are only copying from the Computer to the PC....there is NO RISK of losing the data on your Camera by disconnecting the USB without safely removing.

The process of "Safely Removing" the camera is necessary if your Camera is set to "Cache" data as it writes to the PC.

If you do not have the camera set to "Cache" as it writes to the PC, you Do Not need to safely disconnect as the Data has been immediately transferred and stored to the Computer Hard Drive.
Cache means that the Camera files are written to a volitile memory location on the computer before final storage to the Computers Hard Drive. If the Camera is setup to do this and you do not safely remove the Camera before disconnecting the USB, there is a potential for data Loss....on the computer side.

You may check if your Camera is set to cache using the following. These Cameras should be default "no caching"

1. right click "safely remove" ICON
2. "Safely Remove Hardware" Window Appers
3. select the JVC Camera on the "USB Mass Storage.." drop down tree
4. select [properties]
5. select "policies" tab
6a. select "optimize for quick removal" if you want to eliminate need to "Safely Remove" (BEST)
6b. Select "Optimize for Performance" (FASTER)

Reconnect ipod to pc..After ipod says connected in computer remove hardware click on ipod..wen says safe to remove hard ware look on ipod to it saying disconnecting..Afetr full disconnecting push and hold pause/play button down for more than 5to 10 seconds..Should work properly..

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_a3369546f8067589

not really, you may be able to select the option, if you right click on the drive in my computer, but they don't always disconnect the hardware anyway, so just remove it as lons as you know there is no activty

I had a similar problem and after a bit of tooling around, I was able to get this to work for me. There are a couple of steps. Basically the problem is that the memory card wasn't properly disconnected from the player at some point so it's reading filesystem errors on it as a result. (Kinda like pulling out a USB key from a computer before you've "safely removed hardware". While your computer will tolerate this, your zen will not.) Here's how to safely remove disconnect your SD card after copying files to it. 
1. First, if possible, reformat your SD card. This is not critical, but is a good practice so that you can sart from scratch with a totally fresh card.
2. Next, plug in your SD card to your player and turn it on. Navigate to the memory card menu, and place the memory card in "removable disk". 
3. Plug the Zen into your computer, and go to "my computer". There should be a new disk called "removable disk" which is now shown along the rest of your hard drives. (Kinda like when you plug in a USB key drive. You're essentially doing the same thing here.)
4. Copy your files to the "removable disk". 
5. VERY IMPORTANT: When you are done, right-click on the removable disk and choose "eject" fromt the menu that comes up. When a popup appears saying that your hardware is safe to remove, you can unplug the zen from the computer. 
6. Now navigate to your memory card using your zen player, and choose "browse". It should come up now without any error. 

Try this Open Mycomputer>right click the device there and select Eject, if still the same problem you can really unplug it without the safely remove hardware.

This player shows the "Do not disconnect" message when it is doing something critical such as transferring tracks or updating firmware, which could corrupt the player if disconnected part way through.

The player shows the "OK to disconnect" when it is idle. As the message says, it's ok to disconnect, as the player will not corrupt if disconnected when it is idle.

These messages mean that the player does not need the "Safe to remove" procedure.

It is ok to disconnect part way through charging. Also the player will condition the battery once it is fully charged, so it's ok to leave it charging.

Occassionally batteries can "memorise" when constantly disconnect and reconnected without fully charging and discharging. To help prevent this, fully discharge the player (leave on until dead) and fully charge and condition (leave charging for about 12 hours) every couple of weeks or so.

I recently had a similar problem, and nothing I did helped; what I eventually did sounds pretty simple and possibly won't help ( I have a feeling that it might have been a USB port issue, more than anything). I have added the description of my problem below my 'solution'.

I disconnected the player from my PC, restarted the PC, disconnected & reconnected the battery from the Muvo2, turned the player on (just to check if it was reading the music) then turned the player off. Then (with the Muvo2 powered off) I reconnected the player to the USB cable; the darn thing was recognised immediately and was working fine...

My problem:
The player was working fine, Windows (XP Pro) recognised the device as a Muvo2 & I could transfer files no problem; I clicked on 'Safely remove hardware' and removed the player. However, when I now try to reconnect the payer Windows gives me an error message, that one of my USB devices failed to connect and that it doesn't recognise the device. It suggests reconnecting, which does nothing...

The Muvo2 screen displays the 'connected to computer' image. If I disconnect using the 'Safely remove hardware' and unplug the cable, the player display says I need to connect to my PC and run scandisk. I can't get the computer to recognise the device, so I can't run scandisk. Removing and reinserting the player's battery got rid of the 'Scandisk' message & the player worked again, but it's still not connecting to the PC.