Sony Cyber-shot DSC-T9 Digital Camera Logo
Posted on Sep 04, 2011
Answered by a Fixya Expert

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Hi - I am getting an error message when i switch on my Sony Cybershot dsc t9 saying access and then it flashes format error C13.01 - can you advise how to resolve?

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  • Posted on Nov 03, 2012
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The internal memory has experienced a media
error. Turn the power off and on again.
The internal memory has experienced a format
error. Format the internal memory.
Memory card is unformatted. Format the memory card.
Memory card is broken. Insert a new memory card.
Memory card type error Insert a supported memory card.
The camera cannot read or write data on the
memory card.
Turn the power off and on again, or taking out and inserting the memory
card several times.

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  • Expert 359 Answers
  • Posted on Sep 04, 2011
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It might be due to a bad contact of the placed memorycard.

1. Pull the memorycard out and in the camera several times and retry.
2. If not OK, format the card in the camera. If that does not work, format it in the computer.
3. Try another memorycard and recheck.

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