Rio Ce 2100 (2.5 gig)

well yes it could be normal, take it to the dealer and ask them to do starting and charging system test on your vehicle and to test battery, they should do this under warranty, sometimes they just get bad batteries or there could be something going on

yes. Once you plug it in it should automatically start charging. If the screen goes blank leave it for about 15 min. Unplug it and start it to see if it has charge. I hope this solution has been helpful.

The Rio Carbon will not play songs from iTunes unless they are in mp3 format. If you cannot download the songs in this format then I would recommend a program such as mediacoder to convert the tracks. I don't know why iTunes was recommended for the Rio but I would just use drag and drop into the folder called Music on your Rio.

Hope this helps,

Mowcius

The battery is not normally something that wears out on a Rio Carbon but if it used and charged wrong then it can either be conditioned to a shorter time or wrecked. Because it goes flat when turned off but keeps charge when on makes me slightly confused but anyway... I would advise charging it up fully and then flatten it fully - just leave it playing while you're out or something. Do this a few times and this may solve your problem. This will put maximum charge into your battery and it might solve your problem. If not then try taking the back off and look for a short circuit or obvious hardware fault.

Hope this helps,

Mowcius

This is a hardware issue - there is no repair svc for this one. sorry.

Mine JUST did that and after a while I pressed in the emergency start button on the top in the little hole.

I would recommend wiping your player:

Windows only.... Please post if you are not using windows...

Open My Computer with your Rio plugged in.
Right click on your Rio carbon and click on format.
Leave the default values - if it asks you something then use your initiative.
Then click on format.
Then when it has finished formatting go to your firmware (can be downloaded from: http://www.digitalnetworksna.com/support/rio/product.asp?prodID=235).
Follow the instructions and then it should load the firmware onto your player.
When it has done then your player should (in theory!) work properly.

Hope this helps

Mowcius

UPGRADER is a mode that purges the firmware from the Rio player prior to flashing the unit. Firmware is basically the operating system for the player, so if it is corrupted any number of things can occur. You can enter UPGRADER mode to update the firmware on your player by holding down the MENU button when you power the Rio ON. Flashing the player in this mode erases all content. Try the following to get the unit out of UPGRADER mode, if powering OFF the unit will not correct it. ALL PLAYERS - If you accidentally entered UPGRADER mode, turn the unit OFF and then back ON again. - Download the latest version of the firmware for your player and upgrade the unit. Visit http://www.digitalnetworksna.com/support/rio - It may be necessary to run the firmware update more than once. - This process may erase content from your player. - If the player is detected by the computer, it is recommended that you format the player, which WILL erase content from the player. - Macintosh user's try flashing the player on a PC. FLASH MEMORY PLAYERS - Remove the battery and replace it, this will reset the unit. The Rio Forge, Rio se510, Rio Cali [Black Rio Stick], and Rio Chiba [Black Rio Stick] can lock up causing the player to be unresponsive. If this occurs there are two things that need to be performed to resolve the issue. First you want to remove power from the player this includes the battery and a USB connection for 20 minutes to reset the player. There is a capacitor on the player that stores a charge that holds the player in the locked state. By waiting the duration the capacitor will discharge and the player should function as normal. Second you will want to upgrade the firmware to the latest version and format the player to prevent future occurrences. HARD DISK DRIVE PLAYERS - If you have a Carbon, Nitrus, Eigen, or Karma, use a paper clip to reset the unit. Your Rio will power off automatically when it has been reset. It may be necessary to connect the player to AC power and then reset the player if it will not turn on. If you are still unable to have the player exit UPGRADER Mode, then try it on another computer. UPGRADE FIRMWARE - Connect to the internet - Go to http://www.digitalnetworksna.com/support/rio/ - Click on the appropriate player - Click on the FIRMWARE tab [showing by default] - Click on the latest firmware file [example: RioForge_firmware_133.exe] - Click SAVE when prompted - From the SA

When Microsoft initiated the DRM system, any Rio Carbon that was hooked into Windows Media Player had the previously working files invalidated. Happened to me as well. The player lasted me three years, and that is about as long as any Mp3 player is going to last we are finding out b/c of all the software snafus.

The reset button is the tiny hole on the top of the player to the left of the volume wheel. Use a paper clip to stick in the hole and push in the reset button for a second. Your screen should turn black and then turn off. Hopefully that will work!