When I plug my Lyra into my computer the CPU doesn't even recognize it. When I turn on the unit, it "freezes up" on the first page. It won't play, I can't get any menus to display. It is no longer under warranty. I can't find anyone to fix it in Tucson (where I live). I don't know how to fix it or where to send it. RCA was not helpful in finding a repair shop. Please help!
I've had one for a couple of years now. I love it.
If you hold the stop button in for 10 seconds the unit will reset.
Windows 98 and Windows 2000 USB ports are screwy, you need to get USB drivers or upgrade to XP. XP recognizes the Lyra as a generic 20G USB hard drive with a FAT filesystem. I periodically defrag it when weird stuff starts happening.
I am also an unfortunae owner of RCA Lyra 2850A model with the same exact problem. The customer service is non-existent. I have spent many hours on the net trying to find a solution. I come across many posts of similar problems. Seems like a fundamental defect but the manufacturer has deaf years.
If the manufacturer has any regard for its brand....I hope they will contact me. I can be reached at [email protected]
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Re: Defective Lyra RD 2850A
Most shops dont wanna touch these small compact wounders as they take up alot of time to repair most of the time and some manufacturers dont repair them under warranty the exchange them.. You should look in the user manual you got with the unit and look up where to call or take it in case of falure.
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Iv had my Lyra RD 1090 for least 6 years now with no problems at all..Why because i never use the software that came with it..What i do is just plug it into a USB port and it comes up in my File MY COMPUTER as a drive you just open it up and fill it..Or if you have a card reader on you PC just take the card out the the Lyra and put it in the reader then fill the card with music then put the card back into your Ltra then your good to go
By rights you shouldnt have to download any drivers....out of the box you plug in ur device and it comes up in My Computer as a drive...just like sliding in a SD card and from there you just add or remove ur music.....Using the software that you get from the net is just looking for trouble. I never did and this is why iv gone 5 years trouble free
The most probable cause that I see happening to people with the same item is the fact that somewhere between uses, the setup files in the device itself gets corrupted. When this happens, you're pretty much screwed. You can't access them because it won't let you, you can't format it because it won't let you, you're left with a dead mp3 player. Sorry, but you need to get a new one. The other one is trash.
this is the best solution
you have update your lyra rd 1080/rd 1090
for download the updating click her
and after instaling this update follwo instructions provided below
? To update your Lyra RD1080/RD1090, make sure you have it connected to the computer via the included USB cable. You will need to make sure that no external memory has been inserted and the Lyra RD1080/RD1090 display reads: "USB Connected Int. Mem". (If it does not, please refer to the users guide for the section on how to switch between internal and external memory.)
? Once connected, locate and run the Lyra Systems File Update Utility if it didn't open automatically. Installshield Wizard will have automatically created this icon on your desktop as well as under "Programs", "Lyra Personal Audio Player", "RD1080/RD1090" in your START menu.
? Click the "Refresh" button until the RD1080/RD1090 player shows up under device.
? Once displayed, highlight the drive letter by clicking on it, and click the "Update SYstem Files" button.
? When successfully completed, you will see the message, "The Lyra Personal Audio Player Device system files were successfully updated."
? Click the "OK" button, and then "Done". This will close the Lyra Systems File Update Utility.
? Disconnect the Lyra RD1080/RD1090 from the USB cable, turn the unit off and back on.
I was able to access the play list using Windows Media Player. I was trying to get the computer to recognize the player, and it wouldn't do it. I even downloaded the Lyra Personal Audio Player updater... that didn't work or recognize the player. Try the programs that are on your computer for playing MP3's.