My mp4 player wont cut on nor charge. The computer makes the noise like it recognize it, but does nonthing at all. I tried using the recovery mode holding the volume button, but i get nothing at all. I tried to update the driver as well but get a code 10 error when i check the properties for it.
Code 10 errors can be resolved by completely uninstalling the Philips Device Manager and other software that came with the GoGear installation CD, and then reinstalling the clean version of the software from the Philips website. Then running a Repair. The version of the Device Manager that is on the installation CD is not the same version as the one from the website.
Recovery
Mode for Philips' GoGear
Open
the Philips Device Manager and click on the “Repair” tab. Then click on the “Repair” button to start
the repair process. Most of the time, when
your player is in that state, the Device Manager will not recognize that your
GoGear is plugged in. If this is the case:
Disconnect the player from the PC, and make sure the mp3 player is turned off.
Hold in the volume + button on the mp3 player, and reconnect the player to your
pc while holding in the volume + button. Continue holding the volume + for
10-15 seconds until a "Found New Hardware Wizard" pops up. It should
recover your device if there isn't anything internally wrong with the player.
Warning: this procedure will result in your songs being erased off the player,
so they will have to be reloaded.
Philips
GoGear Firmware Upgrade
You
need to get the latest firmware upgrade from the Philips website:
1.
Go to www.philips.com/support
2.
Enter your country/language
3.
Enter your model # SA6045 or whatever
4.
Click on the link for your exact model # (the one w/o the "B" in it)
5.
Click on "Software & Drivers"
6.
Download the updated "Device/Firmware Manager"
7.
Once installed, open the Philips Device Manager
8.
Click on the "Update" tab, then the "Update" button (with
your mp3 player connected to the computer, of course)
9.
Your Mp3 players firmware will update automatically
If
you do not have the latest version of the Philips Device Manager installed (the
latest is the version from the Philips website), then clicking the
"Update" button will give you a false positive saying "The
firmware on your device is already up to date."
-Tha
Mp3 Doctor
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