Question about Actiontec (DHUSB00020C01)

My voice is not being heard

I connected the Actiontec Phone Wizard (http://www.actiontec.com/support/voip/manual.pdf) to my PC (via USB), to my phone POTS line (via RJ11 jack) and to my old landline phone (via RJ11 jack), and it all seems to work fine. When I pick up the phone and dial ##, the dial tone I hear switches to a "skype" dial tone, and when I dial a number, it routes it to Skypeout and the call connects. This is where the problem starts. I can hear the other party answer the phone, and their voice comes through clearly on my handset. When I speak into the handset, however, they cannot hear me. Although the sound output from Skype makes its way to my handset, my voice is not making its way back to skype because after about 15 seconds, Skype shows an on-screen message saying it is not receiving any sound input. I hope this is a software configuration problem. Any ideas?

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Hi alwayes start chcking a problem from the end and back 1) check the MIC on your handset - connect it to something else and see if it works good... 2) check your output if there is any noise (voltage, other system....) if all is good then the problem is probeply in your COMP: check all audio configurations if that didnt help then its a hardware problem.... good luck

Posted on Apr 26, 2006

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