VeriFone VX570 Credit Card Terminal (Dual Comm DCSC) (M25755302NAA) Logo
Posted on Sep 03, 2011

What is the complete definition and/or reason for a "Tamper" error message?

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  • Contributor 59 Answers
  • Posted on Sep 27, 2011
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Joined: Aug 25, 2011
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TAMPER error message ' it means that the machines internal sensors are disturb or screwed up. Its either the machine were accidentally dropped or opened. In effect if you got TAMPEr error in your machine you will not be able to do a secured transaction like the Debit. call (775) 358-2922 look for randy and we can help you

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What does TAMPER

"TAMPER" displays on Vx510, Vx610, or Vx670 terminal Problem/Task "TAMPER" shows on Vx510, Vx610, or Vx670 terminal Environment VeriFone Connect Any Verifone manufactured device that has the capability to contain it's own internal encryption (including Vx510, Vx610, or Vx670 terminal) Cause The message: "Tamper" will appear on the Vx510, Vx610, or Vx670 terminal if it is physically opened, damaged, or if it is jarred enough to flip and enable the internal tamper 'switch'. The reason for this is to ensure any sensitive data that passes through the terminal during a credit card transaction is not intercepted or compromised. Customer Solution/Action 1.
Contact repair facility for repair/replacement of the affected device
If you still needs help call us at (775)358-2922 ask for Randy http://freshpoint.org
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Tampering detected 20000

Verifone units has multiple sensors built inside for security reason. If you acceidentally dropped or jarred the unit, the sensors will kicked-in and give that error that you have now. And i'm also thinking about your internal system battery is getting low too and needs to be replaced. Then we need to reload the Verifone Tamper Removal Software to clear the Tamper error. Tamper error can be cleared, if you still need help you can call us @ (775) 358-2922 ask for Randy. Hope to hear from you. thank you.
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Verifone vx670 security alarm

Verifone units has multiple sensors built inside for security reason. If you acceidentally dropped or jarred the unit, the sensors will kicked-in and give that error that you have now. And i'm also thinking about your internal system battery is getting low too and needs to be replaced. Then we need to reload the Verifone Tamper Removal Software to clear the Tamper error. Tamper error can be cleared, if you still need help you can call us @ (775) 358-2922 ask for Randy. Hope to hear from you. thank you.
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Veriphone "Bad mac"

is your verifone you are talking about is a pinpad 1000se or the creditcard machine (VX510, VX570 etc.) and bad MAC (message authentication code) and i believe if the machine is not encrypted right or the encryption was errased for some reason, bad mac will appear. I've seen some of bad mac error together with tamper error on VerifonePinpad because the battery is going bad. Replaced battery and load the encryption, pinpad works again. Hope this will help you or call (775)358-2922 look for randy and maybe we can help you further. thanks
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Please try USB connectivity instead of SCSI. It is lot easier and unlike SCSI, there is no sequencing required. (With SCSI, you need to start the device before you start the Computer). You can switch on the scanner when you want!
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Tamper error message when client went to enter a debit card pin number

It is possible that you have lost your pin-pad encryption. This may have created the error on the vx 570. I would be open to talk to you about this problem. call Frank @ 775-338-6634
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When I try to fax a document to another fax Machine ( either via feeder or through software), I am always getting an error message " A communication error occured..." (Error 387)

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Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
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