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Re: will not turn on but battery is new
Is it possible you deleted system files along with other files by mistake?
It's a very common problem, and it would be good to know what causes this since some people say its because the Lyra allows you to delete system files which screws the device.
I heard of someone that called Thomson helpline with this problem and got his replaced, so it wouldn't hurt to try.
RCA has this page on the problem: http://www.rcaaudiovideo.com/Cultures/en...
It might help...
And there's this program that is said to help with the formatting, get it here along with some instructions: http://www.techolio.com/rd2780_upgrade/
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You will be able to restore the functionality of you Lyra after you reinstall the firmware you can download from the manufacturers website. This is a very common problem for mp3 players.
Here are the instructions once you have downloaded the file.
FIRMWARE UPGRADE STEPS
We highly recommend you do not connect your player to the computer until Step 3.
Locate the downloaded RD2010/11/12/15 upgrade file and double click it.
Following the onscreen instructions, allow the program to
completely install all USB drivers (Windows 98SE and Windows ME) as
well as the upgrade program and firmware. You may be required to reboot
once the install is complete.
Connect your RD2010, RD2011, RD2012, RD2015 to the PC using the USB cable.
From the “Start” menu, select “Programs” > “Lyra™ Personal Audio
Player” > “RD2010, RD2011, RD2012, RD2015” > “Update Device.”
After the program is finished searching for the device, drivers and
new hardware may be detected and installed. Then the “Update Lyra™
(RD2010, RD2011, RD2012, RD2015) Device” box will pop up with current
version and new version (1.51) of firmware shown.
Press “Start” to update the firmware of your Lyra™ RD2010, RD2011,
RD2012, RD2015. Depending on your existing firmware version, the
Upgrader might show an option for formatting the device. Click “Yes” to
When the update is complete, click “Close.” If present, use the
Windows system tray icon to safely disconnect the Lyra™ RD2010, RD2011,
RD2012, RD2015 and unplug it from the USB cable.
Your update is now complete.
Try a firmware upgrade. I'm trying to look that up right now so that you don't need to thumb through the garbage. everywhere i've read about malfunctions takes an upgrade but still crashes days or weeks later.