RCA Lyra RD2011 MP3 Player Logo
james flewellin
james flewellin Posted on Apr 20, 2006
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Will not turn on but battery is new

My rca lyra fm stereo redio digital audio player will not turn on and the battery is new but it still says usb connected when i hook it up on my computer

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  • Posted on Apr 23, 2006
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Joined: Jan 31, 2006
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Is it possible you deleted system files along with other files by mistake? It's a very common problem, and it would be good to know what causes this since some people say its because the Lyra allows you to delete system files which screws the device. I heard of someone that called Thomson helpline with this problem and got his replaced, so it wouldn't hurt to try. RCA has this page on the problem: http://www.rcaaudiovideo.com/Cultures/en... It might help... And there's this program that is said to help with the formatting, get it here along with some instructions: http://www.techolio.com/rd2780_upgrade/ Good luck!

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You will be able to restore the functionality of you Lyra after you reinstall the firmware you can download from the manufacturers website. This is a very common problem for mp3 players.

Here are the instructions once you have downloaded the file.


FIRMWARE UPGRADE STEPS


We highly recommend you do not connect your player to the computer until Step 3.

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  6. Press “Start” to update the firmware of your Lyra™ RD2010, RD2011, RD2012, RD2015. Depending on your existing firmware version, the Upgrader might show an option for formatting the device. Click “Yes” to continue.
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