Wire came out of front plastic gray circular piece and washer leaked water everywhere

Hello Ann Calk -Unfortunately depending on which part it is exactly since there is any adhesive available to glue it back together you need to purchase the entire door panel. I would suggest contacting a professional to accurately diagnose and repair the window washer.

Hello,
I've owned the same Neptune since 1999 and had this problem happen to me twice, the first time the inside molded plastic door melted through in a circular pattern and had to be replaced. The fact that it was circular indicates that something was rubbing during the high speed spin. That something was a stiff bottomed duffle bag that was rubbing on the plastic door during high speed spin. The washer was full of other clothes that didn't allow the duffle bag enough room in the washer tub, hence it pressed against the plastic door. The second time it happened I got a circular groove melted in, but not through, the plastic door... caused this time by a small child's back pack. I would make sure "rigid" items have enough room to "float" in the tub cavity by not putting in other clothing that over packs the washer.

Check the door seal for tears and the drain boot from tub to drain boot for anything that might have put a hole in like a piece of metal from an under wire bra which front loads will spin so fast that the wires come out of the bras.

Hi,
From the description of your problem, there are two possibilities.
One, water valve will have to be replaced.
Second, the area of the leak indicates a leaking drain pump.

Hope this helps.

When my husband came home he took the washer apart and it was the pump. Small pin hole leak in this glob of gray sealer that seals the two plastic parts together. Just been waiting to fail, I'm sure. Thanks for your help.

There is a valve mounted on the rear of the cabinet which is supposed to cut off the water flow when the water level reaches a set point. A clear plastic tube will run from the bottom of the tub to this valve. Replace the valve, reconnect the plastic tube. Should solve the problem.

Depending on your washing machine model, the drum and motor are connected by 2 plastice yellow circular pieces, with a black rubber washer in the middle with holes where the pegs or rods go into. The 2 plastic circular pieces have 3 pegs or rods if you will, that connect to the black rubber washer via 3 holes. Sometimes, one or both of the 2 plastic circular piece pegs get broken off or the rubber washer cracks and breaks apart, so that the motor will not turn the drum. If thats the case, you can purchase the 2 circular pieces and black washer piece as a set.

There is a small plastic "gate" that is left down for liquid detergent and moved back and up for powder detergent. If this piece is left down and powder detergent is used, the water leaks and the detergent won't go into the washer properly.

Yes you can do it. the door boot has come off the tub opening. first you will have to push on the door boot (gray rubber)on. There is a grove that slides into the metal opening in the washer. make sure the the door boot (gray rubber)lays flat against the outer opening. then with the spring at the bottom . start at the top put the wire in the rubber grove. until you get the the spring then pull down on the spring and tuck it into the grove.. I hope this helped [lease let me know if you get it... krazytech