Lexmark 2400 series: the ink cartridge doesnot move across. The power light blinks. computer says there is a paper jam but there is not paper jam.

http://www.lexmark.com/publications/pdfs/form2400/en/enUser.pdf

Hello, click on this link to get your manual.

The flashing light on the printer indicates there is a problem. Make sure there is no paper jam or cartridges are properly installed. Disconnect the printer from your computer. Remove the sheets of paper from the printer. Open the printer cover and remove the cartridges. Close the cover. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, re-insert the cartridges (make sure the cartridges still have ink in them). Close the printer cover and check the power light. If not blinking, proceed with loading of paper. Reconnect the printer to your computer.
Make sure the print queue has no pending print jobs before sending another print job.

Please check your ink levels:
1. Click Start > Programs or All Programs > Lexmark 2400 Series 2. Select All-In-One Center 3. Click Maintain/Troubleshoot. 4. Select Device status and ink levels.
If all ink levels are still good, proceed to cleaning the cartridge nozzles.
1. Click Start > Programs or All Programs > Lexmark 2400 Series 2. Select Solution Center. 3. Click Maintenance tab. 4. Select Click to fix horizontal streaks.
Your printer will begin to print, forcing ink through the cartridge nozzles and clean them. Try to print your file again.

the problems are :-

• cartridges are not recognised or installed
• there is a paper jam.

The power and resume lights blinks due to two reasons. 1) If there is any kind of paper jam in the printer.Then its internal assembly cannot move so the lights blinks.So clear the paper jam if any.Open the cover and check if any paper jam.also there is a access door at the back to check any paper jam.The back plastic door can be opened to remove paper jam. But if you are confirmed that there is no paper jam then the other possibility. 2) The printer cartridges are faulty and needs replacement.There are two print cartridges in the printer.One color and one black.Any of the one can be faulty or in some cases both are faulty.But before replacing cartridge remove the cartridge and clean the brown dotted circuit on cartridge then reinsert the cartridges and check.But if this does not solve the problem then replace the cartridge one by one and solve the problem. Thanks. Keep updated for any more query. You can rate this solution and show your appreciation.

WHAT TO DO ABOUT THE CARRIAGE IS STALLED

Either the ink cartridges are incorrectly inserted, and block the paper path jamming the paper, or the paper drive roller got slightly out of kilter when replacing the ink. Sometimes, powering down the printer, manually moving (gently) the printer head halfway from home position, closing the printer and powering it on will clear a roller problem (never tried on a Lexmark, though. It works on Epsons and HPs). If the head doesn't move, though, don't force it. Try instead taking out the ink cartridges and putting them in again, without forcing, and gently wiggling them until they click in place.

If you get the message without any paper in the printer, check the insides for any scrap of paper which could have lodged in the sensors.

Also, verify there is no paper elsewhere in the paper run (paper out tray, etc.). Sometimes the "paper jam" message is a sort of "catch-all" error.

when you turn it on, the ink cartridge holder should be moving left to right (aligning itself). make sure the cartridges are insterted correctly and that the clasps are all the way in.

Good day Sir, Please check the power switch light if blinking.

• power light blinking slow - printer is out of paper.
• power light blinking fast - there is paper jam in paper.
• once, pauses and blinks again - raise the scanner unit, and remove any objects blocking the path of the printer cartridge carrier. Or the print cartridge is missing/ not installed properly. Or the printer cartridge is not the correct type for the printer.

Have a nice day.

open flap to access cartridges hold down power button untill cartridges move to centre remove and reinstall cartridges set them as new in the pop up box window and print a test page worked 4 me,i had a continuous flashing green light