Question about Palm Tungsten T5 Handheld
My Palm T5 is not working. [It is also out of warranty]. I performed the original 1.05 flash BIOS upgrade as recommended by PalmOne - successfully. I attempted a second upgrade to v1.1 [recommended by PalmOne also]. Because I was using a laptop instead of a desktop the laptop battery went flat. [I had just bought it 2nd hand and the battery wouldn't hold its charge - but I didn't know this at the time] The outcome for the Palm T5 was an interrupted update. Now the screen stays on till the T5 battery runs flat. Also the T5 screen stays on for ever if you plug it into the mains adapter. [unless you do a reset - after which it comes back on immediately afterward] The screen that stays on has a grey background with a rectangular panel saying "PalmOne" in orange and brown letters. After a hard reset there should be a progress bar finishing in a round grey "Palm" logo on grey background with a question "erase all data?" After confirming the erase by pressing the up navigator button - the screen should blank out and do a 10 minute zero out reset. [It does this 10 minute reset OK but without the round grey logo and the progress bar and without the erase all question] All the resets apparently work OK - ie soft - hard - zeroed out reset. The buttons all work so far as I can tell. Since the screen manages the control buttons does resets and writes "PalmOne" the processor is functioning OK. Hotsynch is the major problem. It appears impossible to initiate a hotsynch by any commonly used means eg cradle - cable - buttons etc. Without hotsynch I cannot reflash the T5. I tried running the T5 battery right down over 4 months in case it was retaining bad info in RAM - this didn't help. It would appear that for some reason some basic low level firmware has become damaged and that this part of the operating system needs re-imaging - bootstrap - sort of thing? My gut instinct tells me that there isn't much wrong with it. [No hardware damage] But I need to be able to hotsynch somehow. I called Palm they will fix for either $145 or $185. thank you for your help
Have you tried a warm reset and then tried to sync the upgrade package ? Have you considered putting the upgrade package on a SD card and running it from there (/Palm/Programs folder)?
Posted on Apr 18, 2006
An interrupted update will corrupt your ROM. I sincerely hope you'll get a better 2nd opinion, and from your post it seems like if theres a solution out there then you're not likely to miss it ;] Good luck, and let us know if you worked it out
Posted on Apr 17, 2006
Tips for a great answer:
Usually answered in minutes!