Refrigerator portion on top does have cooling but freezer on bottom works fine. I have read that the cooling all happens in the bottom and a fan transfers cool air to the the top.
if the fridge part is cool and freezer is fine what problem are you having?is the fridge not cold enough? a common problem with bottom mount freezers is the freezer door doesn't get closed all the way,warm air enters the freezer mixes with the zero degree air and freezes up the air ducts,when you open the freezer door you should hear the fan blowing,if it is check the ceiling in the freezer to see if ice is on it,check the packages for frozen water droplets and stick your hand in the fridge where the air ducts are to see if you can feel cold air blowing into the fridge,if you can't feel air blowing into the fridge,unplug it,open the freezer door,remove the top basket and remove all the food out of the bottom basket,with a hair dryer blow into the back wall into the vent holes and melt out all the ice in the ducts,you'll see water dripping down through the vent holes,when the water stops dripping plug it back in and see if the fan is blowing the air into the fridge.also you can remove the bottom kickplate and you should see a tech sheet in it,read it and it will tell you how to put the machine into defrost,it will stay in defrost for like 20 minutes,you can do this instead of unplugging it, there's a heater that comes on behind the back panel in the freezer,this can help you melt out the ice but if it seems to hard to do just unplug it.
not Cooling or Fridge not Cooling
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