Opening disk drive compartment
If you stll have this problem, then you might try a couple of things..
Firstly, a boot of the pc usually will allow the drive to be opened.. But I'm sure you have tried that.. So, there are a couple of other ways.. There is a small pin hole in the front of 'most' CD & DVD rom drives. This is used for emergency situations when the cd will not 'dismount'. Be careful here. Use a paper clip & insert it gently into the pin hole. Only use a light pressure & you should feel a small switch plate. Gently push it with the (extended) paper clip. It will switch the open button & should allow the drive to open. Thirdly, go to 'Start' (button), 'My Computer' highlight the CD rom drive (left mouse click) then right mouse select 'eject' from the menu options.. Actually, if you are still reading, do this first. If it fails, boot the pc & try it again, before using the paperclip method. good luck. Rgds,