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Question about JVC GR-AXM710 Camcorder

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No Picture in record

Hi I have a JVC GR-AXM710 that plays back fine, but when put in record it shows a black screen through both the Vf and the flip-out screen. It records audio fine. I have seen many JVC and hitachi camcoders with this fault, it may be the CCD, but I suspect it is some of those wonderful smelly aluminum capacitors gone bad, as it was working perfectly when last used, but sat for a year or two, and those caps seem to go leaky if camera is used or not. Anyone with more camcoder experience who could maybe save me some time with specific caps to check, etc... I would appreciate it greatly. P.S. I also have an even older GR-AX5BKU with exact same fault. Thanks!

Posted by Anonymous on

  • 5 more comments 
  • Anonymous Nov 25, 2007

    My brother dropped my camcoder now you cant only see when your recording things

  • jackshen1014 Dec 26, 2007

    I have a sony dcr hc14e, it has a problem like this, just play back is good but will not record. The view finder and the screen both are black.
    So i need a help, thanks.

  • dareal09 Jan 03, 2008

    my jvc GR-D72 camcorder, plays back pretty well, and record audio but no picture when i tried to record through both the lcd and the viewfinder, everything on it's screen is just plain black, with the battery bar and the recording signs beeping, i will surely appreciate any help to restore my camcorder recording mode back.Thanks

  • Eazy Ed Jan 11, 2008

    I have the same problem with my sony hanycam dcr-dvd100 it plays previously redorded videos but otherwise the LCD screen is pitch black....it does record the audio however and plays it back but no luck with the visual.....does anybody have any suggestions?

  • Anonymous Jan 13, 2008

    mine has this problem. but if I flip the lcd to where it's facing away from me it comes on. that's not going to be of any use unless I have the camera pointed at me and want to make sure it can see me. when I flip it to any other position the lcd screen turns completely off.

  • Gem550 Feb 05, 2008

    My Canon MV940 has the same problem with the flip screen - a sort of "now you see it, now you don't" drop out of the image between the flip screen and the viewfinder. Same as others, I discovered by chance that when the screen is reversed and even flipped back into the side of the camera it works again - but is no good there! Sometimes the viewfinder also goes back for a second then comes back. I want Canon to tell me why this is happening to a relatively new camera. Mike, Adelaide, Australia. 

  • lbenford Jun 02, 2008

    i have a panasonic sd that plays back fine but the screen is black. it shows the display and plays audio. when i play a tape it shows and when im looking at pictures it shows but when i record i get nothing but display and sound.


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  • Contributor
  • 53 Answers

Apparently this same problem exists on many different models. I have a JVC grd72u. I called JVC @ 800-252-5722. I selected the "Corrective Action Program" prompt from the automated attendent. I spoke to a customer service rep. They are aware of the problem and are fixing it for free, but only until 12/31/07. I suggest you call ASAP and get your name in the computer. If the problem is something besides the CCD sensor, they will call you with the estimate to repair.

Posted on Dec 28, 2007


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  • Master
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Oh yes it could be the pan caps as we call them as where if left long enough will distroy the PCB!! Anther common trouble with these jvcs as well with some other brands of camcorders is a stuck iris assy as oil or dust gets on them and stops it from opening at power up But I suspect the cap problem and Im sorry to say is most likely cost prohibited because you may have to replace the entire PCB if its even still available.. Oh the uto iris i9s built deep inside the lens assy and the lens has to be taken off the camcoder body abd disassembled and take a bit of time to do. Good Luck

Posted on Apr 12, 2006

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SOURCE: Lens cap fault on JVC GR-D72

This is a known problem with this model. The cause has been identified by JVC as a failure of the CCD image sensor. Until October 1, 2007, repairs of units exhibiting these problems will be made free of charge at JVC Factory Service Centers.

Posted on Apr 05, 2006


  • 1 Answer



Posted on Dec 14, 2008


Roger Goldberger

  • 32 Answers

SOURCE: Lens Cap Error

You have a defective CCD imager - the part of the lens that receives the image. Will need to be replaced.

Posted on Aug 03, 2009

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