HP Photosmart C3180 All-In-One InkJet Printer Logo
Posted on Sep 10, 2008
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Hp3180 I was printing and my hp 3180 all-in-one had a piece of paper just get stuck 1/2 way in...i carefully pulled out the paper and it came out in one piece...now it makes a horrible clicking noise and does not print...could you please help me?

  • kahay Oct 28, 2008

    It's exactly the same problem.

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1 Answer

JDTec

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  • HP Master 4,338 Answers
  • Posted on Sep 26, 2008
JDTec
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2answers

Why doesn't my HP OfficeJet 7500A carriage move? It is jammed

Try to turn it off, open cover and move carriage a little bit by hand; don't push too hard. For some time it'll get back to life.
tip

Paper Jam Error on HP Printer



Paper Jam is the most common issue in all the HP Printers ( Officjet, Photosmart, Deskjet Printers )

What Causes a Paper Jam ?

  • Paper thickness.
  • Room temperature OR due to Dust in atmosphere or the room.
  • Paper pulled out in a hurry and paper pieces stuck in Rollers or Carriage
  • Could be Hardware Failure
NEVER PULL THE PAPER STUCK IN THE PRINTER FROM FRONT SIDE OF THE PRINTER ( unless the paper is 3/4th visible in front view if you open the printer front panel door )

Follow the instructions below to resolve Paper Jam issue.
  1. Turn off the printer.
  2. Open the rear access door ( or duplexer )
  3. Check for any bits of paper stuck, if so, remove them.
  4. Open the front access door where you see the cartridges.
  5. Check for any paper pieces, if so, remove them.
  6. Take a lint free cloth. Little bit Damp ( use water )
  7. Clean the Rear rollers pushing it upwards and close the door.
  8. Close the front access door.
  9. Connect the power cord and power on the printer.
  10. It should be ready to print/copy/scan/fax.
To clean the duplexer ( 2 - sided printing device ) remove the duplexer and clean the rollers you find inside.

If the above steps do not solve your problem, you printer needs repair. Contact HP. ( 1-800-474-6836 )


If the printer is In-Warranty please contact HP for replacement. HP may charge for repair for Out of Warranty printer.

Find the Video below for paper jam cleaning

..
Regards,
Ron

Your rating will help us improve the service we provide
0helpful
2answers

I have a piece of paper stuck in the top of my hp 1012 printer and I cannot get at the area where the paper is.

Follow these steps to remove jammed paper from the printer

.
1.Open the print cartridge door, and then remove the print cartridge.
NOTE:  Opening the print cartridge door and removing the print cartridge relieves tension on the product rollers, which prevents damage to the product and makes the removal of jammed pages easier.

Figure 1: Open the print cartridge door and remove the print cartridge

shreysri_5.gif
 
CAUTION:  To prevent damage to the print cartridge, cover it with a sheet of paper to minimize exposure to direct light.

 

2.With both hands, grasp the paper where it is most visible, including the middle, and then carefully pull the paper straight out of the product.


Figure 2: Remove the jammed paper


shreysri_6.gif


3.Look inside the product for any torn pieces of paper or labels, and then remove them.
4.If any jammed paper remains in the input tray or the output tray, grasp it with both hands and gently remove it.
5.Reinstall the print cartridge, and then close the print cartridge door.


Figure 3: Reinstall print cartridge and close print cartridge door


shreysri_7.gif

 



1.Press the Power switch to turn off the product.
2.Wait 30 seconds, and then press the Power switch to turn on the product.

 

Happy printing.

 

Regards,

Shrey

2helpful
1answer

Paper stuck in printer,can't get it out.

(1) Slowly pull the paper out, either from the paper source or from the Paper Output Slot, whichever is easier.
ug_shoot12.jpg

(A) When printing from the Auto Sheet Feeder
(B) When printing from the Front Feeder
bullet_s.gif If the paper tears and a piece remains inside the machine, open the Scanning Unit (Printer Cover) and remove it.
After removing all paper, close the Scanning Unit (Printer Cover), turn the machine off, and turn it back on.
* Be careful not to touch the components inside the machine.
bullet_s.gif If you cannot pull the paper out, turn the machine off and turn it back on. The paper will be ejected automatically.
(2) Reload the paper in the machine, and press the OK button on the machine.
If you turned off the machine in step 1, all print jobs in queue are canceled. Reprint if necessary.
0helpful
1answer

My HP 3180 printer/scanner will not scan. It will print. What can I do?

Go to HP.com and download the latest drivers for your scanner. When asked where to save the drivers, chose DESKTOP. Then you must go to CONTROL PANEL uninstall the old HP files. then go to your desktop and install the new drivers. This should take care of your problem as long as there insn't amechanical problem with your scanner.
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Mac no longer recognizes the scanner HP3180

This is the link that should resolved this problem: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-55009-3&lc=en&dlc=en&cc=us&lang=en&os=219&product=1146331
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Ink cartridge not printing

Did you pull the plastic tape off of the cartridge?
0helpful
1answer

HP3180 Won't consistently print

Normal 0 Could have a corrupt driver.
Disconnectthe printer or at least be sure it is turned off. I'd doboth and when the CD software program asks you to connect the printerto the USB port, do so and it should again work properly.
Hope this helps. Bud
0helpful
1answer

Driver issues

Somewhere during the software install something went wrong. So every time you start the printer it thinks the drivers needs to be reinstalled & it finishes by installing its self again. Open the control panel & uninstall everything that the 3180 has installed on your PC including other perk programs bundled with the printer. Unplug the printer & Re-start the pc when finished.
Go to the link below & download HP's latest software for your 3180.
Follow the manual's instructions to the letter for re-installation.
HP3180.:
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&cc=us&dlc=en&product=1146331
When you finish the install re-start the Pc. Go back to the HP site above and click the link you see there to: Automatically check to see if the latest driver is installed correctly.
Good luck!
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