Hi semiro20,
If you have downloaded the drivers via http://support.toshiba.com and already did full system recovery but still having issues, you are right, this is a hardware problem and you need to have the computer serviced. If you purchased your Toshiba unit in the US, call 1-800-457-7777. If you purchased it in Canada, you need to call 1-800-663-0378.
Cheers.
You are simply missing a driver, you should download it from the manufacturer website if you don't have the software for it!
For example if the webcam is from Toshiba then visit Toshiba website...
First uninstall the older device drivers and then install the latest
device drivers. You can also download the latest webcam drivers from the
internet and install the new device drivers.
Now go to manufacture site & in the download option, select your model number.
After selecting the laptop model number from site, click on 'Software & Drivers Downloads'.
Now you need to choose your operating system & select the given updates & follow all instructions to download it.
After complete download, install supported driver for your laptop
webcam. After install driver, reboot your laptop again and check that
your webcam is working properly or not.
I hope it will fix your webcam not working issue if laptop is not facing any hardware issue.
Feel free get the reliable technical help at http://www.vtechsquad.com/toshiba-support/ for troubleshoot all kind of Toshiba laptop and desktop.
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i bought it from america but right now i am in ethiopia so i am a technishian so that if u gave me some hint let me try to solve it clue must be with picture right??
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