I WENT TO USE MY MP3 PLAYER BUT IT WOULD NOT TURN ON. THINKING THE BATTERY MUST BE FLAT I PUT IT ON CHARGE.AFTER A WHILE THE SCREEN STARTED FLICKERING AND WOULD STILL NOT TURN ON. DOES ANYONE KNOW WHAT THE PROBLEM MIGHT BE?
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Here's a better solution - no offense, silly girl. First, find out if the computer will recognize the GoGear when you plug it in. If so, then use the Repair function in the Philips Device Manager.
If the computer doesn't recognize the player: Disconnect the GoGear from the computer, and turn the player off. Hold in the volume + button and continue to hold it as you re-plug the GoGear back into the computer. After 45 seconds to one minute, Windows will go into recovery mode and resucitate your player.
Also, the number for the Manufacturer - Philips - is
1-866-PHI-LIPS (or was it 1-888? - one of these is an adult line, the other is not) :-)
-Tha Mp3 Doctor
Posted on Mar 17, 2008
I bought one a couple of years ago, and I found it doesnt like heat of any kind. It's as if it shorts out when it heats up.
Jack
Posted on Apr 20, 2008
This sucks it doesnt want to not even turn on or flicker
Posted on Mar 13, 2008
Battery is too low for player to charge. There is a firmware fix for this at www.p4c.philips.com
Fix cannot be applied until player is working again.
If you know someone who has the same player, put their battery in your unit to power up and apply firmware update to fix problem. Then swap batteries back again
Another way to get the player working is to remove the side panel to disconnect battery. Plug in the mains charger and reconnect the battery. You may need to do this several times before the player springs into life.
If this doesn't work try disconnecting the charger and battery alternately and wait 5 secs between attempts.
Posted on Feb 11, 2008
Mine is acting the same way but i only got it last xmas 2006 has yours worked yet or have u found a new battery
Posted on Mar 18, 2007
If you had it for 2 years or more then its not surprising that the battery would start acting up. some specialty stores make a living out of supplying custom batteries for PDAs, since the originals cost half as much as a new one, but they're not always so easy to find. Try leaving it charging for 24hrs, and don't touch it. If it doesn't solve it then that's it, unless you manage getting a relpacement battery. Personally I would think 5 times before buying anything with an internal battery. Good Luck!
Posted on Apr 11, 2006
"half as much as a new one" I meant a new device...
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SOURCE: charging battery
you might have a faulty charger or the battery just won't charge , if you can exchange it back at the store I would do that , but otherwise the charger would have to be tested and the battery , and if those are ok then something is wrong in the mp3 player
Posted on Oct 12, 2008
SOURCE: How to use iTunes with a Philips GoGear MP3 player?
You have to convert the file from an aspple/aac audio file to an mp3 file. The easiest way to do this is to download a free audio/video converter like format factory from download.com, and you can easily convert the files to mp3's very quickly. You also have to be sure that your apple tracks are DRM free.
Posted on May 06, 2009
SOURCE: MP3 Player Not Charging, Not Turning On
Do a a hard reset if the mp3 player isn't charging.
How to do this?
1)Near to the USB port u will find a tiny hole below which "Reset" will be mentioned.Insert a small pin into that hole and walla"Hard Reset".
I suffered from the same problem and after doing this , my GoGear started working.So all the very best!!!
Posted on Dec 01, 2010
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i have one that will also not power on..... this must be an issue with these. any rca #"s where i could call and get some assistance. i have been all over the web and the one # i did find is no longer a working #
LINDA [email protected]
Hi
Yep, same problem, just a flickering screen, and I can't find anywhere on the web that looks like I can buy a replacement battery.
Philips just said get in touch with your local service centre, and I can't find one of these either....
C`est bizarre pck quand je le connecte a mon ordi il ya des fois ou il reconnait pas et puis je peux pas mettre de la musique et le plus pire, je peux pas l`ouvrir du tout alors.G essayer de le formater ou initialiser mais en vain
i press reset button
i press play/pause button long time
but problem still yet
I bought a new one delstar DS 2852 last week and i never could turn on , i want to know when can i buy a new battery, the model of the battery is 383040s. I bought it in Brandsmart in miami and i live in the caribbean..pleasa let me know if you can help me with this...
MC
it said to upgrade but when i took it off it didnt want to turn on
well d prob is same it desnt get switched on niether it is being shown connected when i connect it to my laptop...........
cant un connect from laptop mode
cant disconnet from computer
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