Sylvania DVC850C DVD Player

My kids put a DVD in and the screen wouldn't move off "OPEN." I took the advice given in this thread (turning it upside down) which allowed the tray to open. Turns out THERE WERE TWO DISKS in the tray!

I must say that I strongly disagree with techman on this one IF you are a consumer who is good at carefully taking things apart and putting them back together.

I have had my daughter move a DivX DVD player with a disk in the tray.  If she tilts the unit, the disk may fall into the back of the unit.

It is realatively easy to open the unit carefully and retrieve the disk.

WARNING:  As techman states one can easily do more damage than good.  If you are NOT good at observing and figuring out how to take things apart and putting them back together, just get a pro to do it.

On this player the disk is prone to slide out of its place. This may also cause the door to jam when closing. To solve this, just turn it upside down and shake the disk out.

Sometimes the mechanism that spins the disk does not go up or down all the way then when it tries to eject its not all the way in idle. Could be from heat With it unplugged try and tip it upside down, maybe that will let the mechanism go back to its resting position so you can get it out. Reguardless it sounds like there is a problem that needs looked at inside the unit.

Its inside on the play rack or inside om the disc storage platform.. Nowgetting these bugger sout csn be more harmfull then good so if you ca=nt ubnplug the unit and plug back in and then the unit resets My advice would be to let a pro get them out for ya as I've seen a consumer get out a disk and csuse at least double the damage that cause the stuck disk.