I have an AEG ELECTROLUX SANTO 78763 KG side by side and there is no ice being made. There is no water in the water line leading to the freezer. Water is being fed to the despenser on the front door. I am handy, should I call someone or attemp to fix it myself...

With a high end fridge like that, it may be a variable speed fan with a speed controller circuit.

Unplug the fridge from the mains, and spin the fan by hand. If it spins freely, there is likely no issues with the possible exception of the start / run capacitor. Disconnecting it will also effect a power reset on the control board.

https://www.google.com/search?q=aeg+electrolux+santo+78763+replace+condenser+fan

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try pulling out the fridge very slowly, any signs of hard resistance than stop. there should be a main water shut off back there. if still uncomfortable with this you can always shut the main water off to the house before trying. hope this helps.

Hello - I would suggest checking that the water valve is completely open (usually located on the back of the unit). When was the last time the filter was changed? Most side-by-side filters are recommended to be change approximately every 6-9 months depending on your water usage and frequency. A clogged water filter or a blocked supply water valve may also lead to no water to the dispenser.

NOTE: This
is a multi-solution answer since I don't have all the tech from your question to pinpoint your problem
But the solution is in here generically, if you read and study the solutions very,very carefully.
First I would check cold control. Thats where you turn it off, if your temp is not warm. it can
be defective and not shutting off. If your temp is warm proceed with the following.
I would check the fan in the freezer. Listen to see if it is running
It moves air to the ref from the freezer
Then check to see if FREEZER CONTROL is turned warmer which makes REF. colder or vice versa.
Also this might be a common Defrost problem, Ice
is not being melted by the defrost system.The fan can't blow through the coils into the fridge.
Take out back panel of freezer to check for ice buildup. The coils should be clean.
There are three components to a defrost system- a heater,heater thermostat, and a timer unless you have a defrost electronic card.
Its best handled by a Technician but you could possibly do it by taking your model number to the nearest appliance parts store and asking for the parts. They are mostly located in freezer ,behind back panel on freezer coils.except the card which is usually located in ref The parts store will have info
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
Make sure back cover is on the fridge. Some take them off and throw them away.
make one out of cardboard if its gone, using the holes of the old one.
.I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article

http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically

MORE TIPS AND TRICKS:
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STOP PAYING FOR EXPENSIVE WATER FILTERS FOR YOUR REF. DO THIS====
http://www.fixya.com/support/r9962087-stop_paying_high_price_refrigerator
-------------------------------------------------------------------------------------------------------
WATER SPLASHING IN FREEZER AT ICEMAKER
THE FILL TUBE IN BACK OF REFRIGERATOR CAN SLIP
AGAINST THE FILL RESERVOIR CAUSING A PARTIAL BLOCKAGE
OR BECOME CLOGGED WITH ICE.
REMOVE THE ICEMAKER AND INSPECT THE FILL TUBE.
RUN WATER IN TUBE TO ELININATE BLOCKAGE AND CHECK
TEMP IN FREEZER. IF TEMP IS BELOW 0 DEGREES, THATS
OVERKILL AND USUALLY A WASTE OF ELECTRICITY TO KEEP IT THAT COLD, NOT TO MENTION THE FILL TUBE FREEZING UP
----------------------------------------------------------------------------------------------------------------------
Thanks for using fixya
Leo Ponder
imufo2
Please VOTE FOR ME AND GIVE ME YOUR TESTIMONIAL IF POSSIBLE, IF THIS WAS HELPFUL
ITWILL BE MUCH APPRECIATED.


NOTE: This
is a multi-solution answer since I don't have all the tech from your question to pinpoint your problem
But the solution is in here generically, if you read and study the solutions very,very carefully.
Check Temp inside freezer. It has to be down to about 10 or 15 degrees
This can cause slow ice making if its too high even tho its freezing everything else at 25 degrees
See if water is in icemaker.
Pour water in Ice Maker and wait to see if it ejects.
If it ejects thenyou need to replace water valve in rear bottom of fridge(Its the part that
attaches to water line out of wall)
If it doesn't eject then it is a faulty Ice Maker.
If its leaking or no water at icemaker or door either one, then the valve at the rear bottom of ref needs replacing
First I would check the fan in the freezer. Listen to see if it is running
It moves air to the ref from the freezer
Then check to see if freezer control is turned WARMER, which makes the Ref. colder
Also if it is getting drinking water to the door but not to the icemaker (or vice versa) Then you need to replace
the water valve at the bottom rear of the fridge. It is a double valve and one side is not working
Also this might be a common Defrost problem, Ice
is not being melted by the defrost system.The fan can't blow through the coils into the fridge.
Take out back panel of freezer to check for ice buildup. The coils should be clean.
There are three components to a defrost system- a heater,heater thermostat, and a timer unless you have a defrost electronic card.
Its best handled by a Technician but you could possibly do it by taking your model number to the nearest appliance parts store and asking for the parts. They are mostly located in freezer ,behind back panel on freezer coils.except the card which is usually located in ref The parts store will have info
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
.I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article
http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically
Thanks for using fixya
Leo Ponder
imufo2
PLEASE GIVE A TESTIMONIAL AND VOTE FOUR THUMBS UP IF THIS WAS HELPFUL

the trouble is coming from eithier the micron switch located at the backof the paddle,or the auger motor.It is the motor that rotates when you press the cube dispenser lever located at the back portion of the icebucket,it might got stucked.or its winding is open Try to hve a check ,first open the freezer door, pull out the icebucket, look fr the light switch then maintain the door open,use your right hand in pressing the switch to simulate a closed door position,next use your left hand to press the cube dispenser lever, if the auger motor rotates and you heard a humming sound, it means it is only your ice cubes that sticked together preventing the motor to rotate freely,or there is something wrong with your bucket only,if your hear humming sound only, the auger motor is stuck up, unplug the unit, removed all the screws securing the bracket,disconnect the wiring connector, pull out it out,try to thaw the froozen motor if it is still stuck,wait a longer more or try to apply wd40 oil in between the entangled rotor and core, lubricte.If you hear nothing the winding might be open or there is no supply to the motor., point of check- micron switch- check for continuity,wiring leading to it and the line goin out to cabinet/inside, check the main connector to the bucket area for corrosion or accumulated dirts, And lastly if you are not confident enough to do the job sir better to calla qualified technican to do the troubleshooting sir, safety is our first priority.

We have the same fridge, and I could not find my model either!

The label is hidden on the bottom of the top part on the left side, you need to take the veggie tray out to see it. I spent about 3 hours finding the model on the net, and in the manual it said where to look lol.

This mysterious model is the AEG SANTOS 3895-6 KG AKA S3895-6 KG productnumber 928405123-- last two digits can be 00-33.

We had the same problem, solution: press and hold the ON button for minimum of 3 seconds. The fridge switches off. Wait 10 seconds and repress the same button. That´s the quick fix.

To make it go away completely switch off fridge, pull out plug, and thoroughly clean the air vents on the back below using compressed air. After this the problem went away permanently.

Good practice to airclean every 6 or 7 months. You can find the manual for the S3895-6 KG on http://www.electrolux-ui.com:8080

remove back plate inside freezer. there is a drain tray at the bottom with a drain hole in the middle and this is blocked with ice. melt ice off with a hairdryer and follow up with hot water till water flows away freely. check drain tray heater is ok as well

Check the damper between the fridge and freezer. It may be broken or frozen open. If this happens and you have a water reservoir in the fridge then it could freeze and crack - leak and then flood your house... Shut off the water supply until you get the problem fixed.

hi tracy, think its possibly better getting a repair guy in as this fault is not streight forward. possibly a fault in the defrost circuit, or freezer fan not functioning, or possibly a leak in the system. all theese areas need testing equiptment.