My WD3200 My Passbook is not recognized on my computer (running Windows 7), however it comes up as "initio default controller" in devices and printers. How do I get it working? Of note: I have another exact model that works just fine. Both model: WD3200C032-002

1]Go to control pannel
2]Go to System and Security
3]Go to Device Manager
4]Click Universal Serial Bus Controllers
5]Right click the USB
6]Click Uninstall
then Reboot computer while pendrive is inserted in USB
Then connect to the internet.
When you connect to the internet if the said USB is empty
(i.e. no device is inserted in it) they install the device
eventhough the device is not present, causing the said error.

RESOLVED the ISSUE...!!

Hi, Yesterday I get into similar problem of having my USB Drive ( WD passport Elite 320gb ) not being detected by my PC and as soon as I connect to it, Initio Combo device class drivers gets loaded and Drive do not show up in the device list...!!
I tried several options.1. Freezed my hard drive for 12 hrs in the freezer. It did not help me today.2. I have opened the USB drive shell ( becareful, I have damaged it.. see the instructions before you try t ). You can find the 2.5' HDD inside and there will be SATA to USB bridge adapter. I was having doubt on this bridge unit as I read through several blogs.3. luckily I have a unused 2.5' Laptop HDD. So I have removed this bridge unit carefully and tried to connect to my HDD. If the bridge is good, my HDD must be detected right away..But it is the same problem.. It did not work.. Hence I have confirmed that it is the bridge problem..
4. I bought a Rs. 250/- ( 5$ ) 2.5 SATA casing that is available in the market to use the 2.5' SATA HDD through USB. ( actually I do not know where I can buy only the bridge..hence bought the entire unit..which is still cheaper )
5. From the new unit, I have the USB to SATA bridge, which I have connected to my WD HDD SATA USB hard drive... Bingo.........It is detected by OS and I have started copying my important data immediately...
6. This Unit comes with a casing ..hence you may continue using this case... But some units may not fit well..still the bridge is usable..!!



I GOT all my data..with just Rs.250/- ( $5 ) ..I am happy to try this on my own..!!


Good luck with your drive..!!

Hi, Check your cable connection. Check for updates from Epson. Restart your computer . Good luck.

Hi,

Here are some steps which you can try. It is not always that the device is defective. Maybe the generic USB controller/driver needs to be uninstalled then reinstalled or the USB port itself is broken.

- Go to Device Manager -> Right click USB Controller -> select Scan for Hardware Changes.
To go to the Device Manager in xp (Start -> Run -> type devmgmt.msc -> press Enter or OK), in Vista and Windows 7 ( Start -> type devmgmt.msc on the start search box -> press Enter)

- Access BIOS setup (either Del, F2, F10...depending on the laptop brand) then look for the option to restore default BIOS settings.

- Go to the Device Manager and unistall everything under the USB Controller then restart the unit. It should automatically reinstall the driver. Try to use multiple USB devices if possible.

- If the above steps will not work, you're USB port may be defective already.

I hope this helps. Please reply if one or any of these steps resolved your issue for the benefit of other users having the same problem as yours.

Regards.

Update your devicemanager

the issue maybe the power on the motherboard is not have enough power to fully recognize the drive and read it. try looking in the device manager and see if several devices are using the same driver orconnector on the MB. see if this helps. Might try to open case ( pc or Laptop?) and unplug one of the usb cables and see if then -win 7 recognizes and comes on up. hope helpful... I had simular problem with my costum biult unit.

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Uninstall the WD drivers, then, leaving the WD drives attached to the computer, reboot the computer.

Here is something else to try: Driver Booster by Iobit.

11 Free Programs That Will Help Update Drivers in Windows

And take a look at the software for your drives at the Western Digital site.