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Question about Samsung (TSH492BLACK) CD-RW/DVD-ROM Combo Drive

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I have a promble that my cd rom drive is not working or missing can u tell me how to fix it please

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1 Answer

Anonymous

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  • 181 Answers

It should show up in the POST screen.

Go into the bios, and change it to show the POST screen, instead of a logo,
If you need to.

This is the first indicator.
If it shows up, then you might have a problem with windows.
more on that...
but if it doesn't show up in POST,

unhook it, reboot, all the way up. then shut down,
reinstall it CAREFULLY, make sure the cable is done cleanly, and correctly.
then try a reboot and look for it on the POST screen again.

No show, try as new cable, or plug it into a different drive cable and reboot
just to see if it shows up in POST at all again.
No show : the thing is probably dead somehow. you're done,
you need a replacement.

If it shows up in post:


Check the device manager from the control panel. its under "system".

You might see the thing sticking out with a yellow triangle with a ! in it in drives.

That will be a software issue.


you could remove that item and reboot and let windows try to detect it.

Then you need the proper driver, since its a burner.

Go to the Samsung website, know the correct model number,
and get the driver for it.
install the driver, obviously.

Something up there should get it done.


Good luck.


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Posted on Aug 31, 2011

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