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Posted on Sep 10, 2008
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Black line on all faxes I send to recipients

You have suggested that I clean the roller on my Brother Intellfax 4100 fax machine to eliminate the black line that shows on every fax I send out. How do I access the roller? Sorry but I'm not a tech support person. Thanks.

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  • Master 2,120 Answers
  • Posted on Oct 15, 2008
Anonymous
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Open the document feeder and look for wite-out on the small scanner glass.

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Related Questions:

1helpful
1answer

When I send a fax the recipient tells me it comes thru black & unreadable.

Dear
The fax machine has ADF roller on the top of scanner, foun at the bottom of the fax when you open the top cover.
Pl. do clean the whit roller with lint free cotton cloth dampen with mild soap(care to be taken not flow the liquid inside.),
If still problem persists contact service centre to replace the CIS (rare).
Thanks.
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We have a Brother 4100 Fax Machine. When we send a fax or make a copy, there is a black bar about 2" wide that shows up the length of the page. It does not appear on incoming faxes. I believe it is...

Make sure the **** glass is clean, use a micro fiber cloth to wipe the debris/old toner or white out off the glass. restart the fax machine. If it prints this black line from a copy and it is 2" wide after you have cleaned both the glass and the white reference bar, most likley the scanner itself has failed.

www.brother.ca for further assistance.
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Thick black line down recipeints faxes

Your scanner glass is caked with ink or lint. Open front cover and clean with windex or rubbing alcohol.
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Heavy black line on sent faxes

You have a defective Scanner Block. EXPENSIVE
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I have a 2-3 black line down the page. I cleaned

Change the chrage roller and the OPC drum and cleaning blade.
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Spots appearing on faxed copies sent to recipients.

HELLO! ON THE 4100 LIFT UP THE KEY BOARD AND YOU WILL SEE A SCANNER GLAS. CLEAN THE GLASS WITH WINDEX AND THEN TRY IT. THE REASON THERE ARE NO SPOTS ON THE CONF PAGE AS THIS IS A INTERNAL REPORT
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Intellifax 4100 laser fax

Clean the roller with alcohol and then try. It will work fine.
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Outgoing faxes

Not good! It sounds like you have a bad scanner assembly. Make a copy of something and you probably will see the same result.
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