HP Pavilion zd8000 Notebook Logo
gerald Posted on Sep 10, 2008
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Videocard problem? My pc experienced a many white horizontal line, When i turned it on the line show up on the boot screen even in the BIOS screen, But the line disappear in welcome screen after that the screen died, What is the problem? Is it the videocard?

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Jaipal Reddy

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  • Expert 130 Answers
  • Posted on Sep 10, 2008
Jaipal Reddy
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Hello Gergerald,

To isolate the issue further connect the notebook to an external monitor and check the display on it. If the display is perfect on external monitor then the issue is with the LCD screen of the notebook.

If you have got the same lineds on the external monitor then the issue is with the video card of the notebook.

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Which components need to be replaced when horizontal lines appear?

What horizontal lines do you mean? I can think of several.

- You could have a line of dead pixels on your monitor, this would probably be caused by wear and tear of the monitor, or because it has been handled the wrong way.

- You could be experiencing 'screen tearing'. This is caused by your videocard struggling for a moment.

- If you're running an older, analog monitor, it could be because the cable you're using is getting older and needs to be replaced.
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I have a horizontal white line has been appearing recently on the bottom of my lap top's screen, i have not installed any new software and it hasn't fell down like ever ... what's the solution...

Hi,

Just boot to BIOS (either by pressing Del, F2, F10 (depends on the laptop brand).. upon turning on the unit). If the white lines appear, your problem is with the LCD screen.

If no white line in BIOS, install an updated driver of your video card. However, if installing the driver doesn't help, your video card is faulty.

Hope this helps,
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Press power button...no logo no post.just some out of focus color lines..then some horizontal flashing white lines..the battery light on the bottom of the screen is flashing and no computer boot or...

Dear user,
Good day! It seems that your laptop has hardware problem... Maybe the inverter, your LCD screen, VGA, BIOS, or even motherboard. I suggest for you to go to your nearest computer technician to diagnose it manually.
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Black and white lines after bios screen before boot up

The issue appears to be cosmetic if the system boots to WIndows and there are no display issues using the system. Some systems I've seen have a bit of video distortion between the BIOS splash screen and the desktop. A couple things may change that. Update the system BIOS and the video driver to the most current available
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There is a problem in your display card. please replace it. Insert an graphic card into PCI slot of motherboard. The PCI slot will be in white color. Thank you..
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WHEN does this problem occur? Does it ONLY happen after the computer loads Windows (or another OS), or does it happen as soon as you turn the monitor on? We really need more information before we can provide specific advice or suggestions... IF this happens as soon as you turn the monitor on, switch it with a different monitor. If the problem goes away, the original monitor is defective, and probably not worth the cost of repairing it. If the problem ONLY happens after you load Windows, boot the system into Safe Mode (press the F8 key during bootup until you see the menu which allows you to select Safe Mode), then reboot and see if the problem has been resolved; simply booting into Safe Mode, then rebooting the system into Windows MIGHT solve this WITHOUT requiring you to change any system settings... IF the problem remains in Windows AFTER you've booted into Safe Mode AND rebooted back to Windows, the videocard driver might be corrupted. In that case, you'll have to reinstall the vidcard driver to correct this problem... If all else fails, it IS possible that the videocard itself is defective; if installing an updated driver doesn't work, try swapping the videocard with a different one. BE SURE to uninstall the OLD videodriver, and install the proper one for the new videocard; if you don't install the correct driver, you could create MORE problems than you have right now...
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