I bought new cartridges for my Dell 924, but the message keeps saying that I need to replace my ink cartridges and to order online. I don't need to order them because I just purchased them at a local store and nothing will print. As soon as I tell something to print, I get a message on my computer saying to order online and when I want to say continue printing, then it's not responding.
I've had this problem too. The only way to make the message go away is to buy the ink from Dell. Although generic ink cartriges will work the printer will not/can not reset the "low ink" message unless you buy the cartriges directly from Dell. So you can use another brand, but you'll just have to overide the low ink message when it pops up by telling it to continue printing. Then you can tell when the ink is low by seeing it when it prints out.
246 views
Usually answered in minutes!
I have the same exact problem with my Dell 924. After installing ink cartridges purchased at Office Max, it continues to tell me that the ink is low and needs to be replaced.
I got a refill for my Dell 924 printer and it will not read , it is empty and I do not know how much ink I have left, what shall I do.
I can't even override the message. When I click on "continue printing", it ends and will not respond.
×