Question about Dell P780 17" CRT Monitor

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Monitor is working out of scan range

When using Microsoft Word, the computer freezes and the warning box states that the monitor is working out of range. How do I correct this problem.

Posted by Troy Sterling on

  • 10 more comments 
  • Anonymous Dec 21, 2007

    out of range signal in the center of the screem

  • Anonymous Jan 07, 2008

    the computer monitor reads, " signal out of range"..... H:68. 5KHz V:84. 8Hz MODE SHOULD BE BELOW 1280X1042/75Hz

  • Anonymous Jan 08, 2008

    nec lcd1712 blue bow "out of range"

  • Smilespwp Feb 13, 2008

    Samsung Syncmaster 713MB 17" Monitor - Operates OK for about 20 minutes at initial switch on then video signal from PC dissapears to be replaced with a floating box stating that the input signal resolution and sync is wrong. Once this occurs, the video from the PC cannot be displayed until the monitor has cooled down.

    Totally inoperative in this condition.

  • Anonymous Apr 14, 2008

    when turning on the computer, the monitor screen turns black and in a blue box says out of scan range

  • Anonymous May 04, 2008

    I had this same problem "out of scan range" but turning off the computer

    manually and back on seemed to temporarely fix it,

    I downloaded microsoft "silverlight" its free, and it seems to have repaired the problem !

    david ,, redding calif

  • Alison7 May 12, 2008

    X9G OUT OF Rangs pops up. Any Suggestions?

  • Anonymous Jun 30, 2008


  • Lonelinesssu Jul 16, 2008

    The monitor displayed a message 'Scan ot of Range"


  • jwlong Jul 17, 2008

    I use 200p4 monitor with Intel GMA950 onboard VGA. It works good on Vista & XP. but I also use Mac OS X. Unfortunately It didn't work on Mac OS X. I Test on another monitor, it works good in same environment. I don't know what to do. Help me.

  • SarahKate Aug 07, 2008

    My Monitor says 'out of range' and i cant get it off

  • bluechip0309 Sep 03, 2008

    Mine blacks out on every page scroll in Word.



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When booting up press F8, select start in VGA mode. Then itgave me the option to fix the resolution and it worked.

Posted on Jan 02, 2009



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It probabily happens after you change the settings of display in control panel (windows), if so restart the machine and press function key <F8> after memory test and you shoud get to the startup menu, choose VGA mode and undo the changes in display that you have made.

Best Regards


Posted on Aug 26, 2008



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A few options: 1. Video card is dying, Swap it out, see what happens. 2. The video card has decided to set a resolution or refresh rate that exceeds the monitor spec. 3. You can try loading a proper driver for the monitor and see if that helps. 4. The problem sometimes happens when running 3D games. I usually solve it by selecting *Adapter Default* in advanced display properties (which looks crap) and the upping the resolution to 85Hz I then run the DirectX utility and test this using AGP/Direct3D rendering (if I'm going to have the Out of Range/Adjust Timing Frequency it happens when I run these tests). Anyhow try the above and make sure you've tried to select the correct monitor. Good luck

Posted on Mar 30, 2006


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I had this problem and i downloaded microsoft "SILVERLIGHT"
and now it works just fine !

david.. redding calif

Posted on May 04, 2008


Solution from Silly Girl doesn't work.

Posted on Mar 20, 2008


Unplug the power cord to the Monitor for about 10 seconds and they plug the Monitor back into its outlet, and try turning the Monitor on and see what happens.

Posted on Feb 06, 2008


Replacee the control board i had the same issue with a 17" samsung, replaced the control board and works like a dream.

Posted on Nov 30, 2007


Your monitor cannot handle the video card's resolution. I had the exact same problem and I was using a 10-year old monitor. Once I switched the monitor out with a new one, the error message went away!

Posted on Sep 04, 2007


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Vov tks youuuuu

Posted on Jan 25, 2010



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  • 123 Answers

Replace video card, or have it serviced if you like.

Posted on Mar 30, 2006

4 Related Answers


  • 144 Answers

SOURCE: Monitor is working out of scan range

Try reinstallign Word, it seems your has incorrect settings. What happens if you open a word file without opening word first? Does word work normally? Than clear the document and save it as in your my documents folder.

Posted on Jul 05, 2008


Patnam Brahmaiah

  • 36 Answers

SOURCE: out of scn range


Click StartGo SettingsControl Panel  Display Settings your screen 1024*768 select  it and 32 bit color quality also.. apply it ok..

it will work.

Posted on Nov 18, 2008


  • 62 Answers


1. change the system frequency 60 Hz

2. settins change 1024 by 768 pixels

Posted on Nov 19, 2008


  • 541 Answers

SOURCE: Dell monitor 1703FPs

you backlights are going off.y ou need to replace the power supply in this monitor very comon problem

Posted on Dec 30, 2009

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HP w17e monitor hooked up to my dell laptop has floating input not supported box, how can i get the two screens to work together

no PC stated, why post lacking what is connect to what.?
Floating, ahh, a floating error box on the desktop, sure.
the typical PC laptop
has hot key, (in the operators guide for sure)
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this is covered in the PCs manual but no PC stated so no help possible. lacking facts like this.

my guess the word floating means, on the screen local
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what OS, XP, W7, W8 or w10, we can not guess OS ever.
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click control panel + system , see what OS is there, easy as pie.

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If there is something wrong with the input signal, a message appears on the screen or the
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OSD Warning Messages A warning message may appear on the screen indicating that the monitor is out of sync range.
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Monitor is working out of scan range

Try reinstallign Word, it seems your has incorrect settings. What happens if you open a word file without opening word first? Does word work normally? Than clear the document and save it as in your my documents folder.

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Monitor out of range

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It could also be that at some point the game changes resolution (this frequently occurs if there is an in-game movie or cut-scene). In this case the resolution settings for the in-game movie might be at fault, check them if you can.

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