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All creative mp3 players have a reset button you have to use a pin or very small object to reset it but to me it looks like it frooze up. try to reset it charge it and then turn it back on. the reset button looks like a little hole. the one i bought my roomate is on the side bottom and his says reset. you have the one i bought my mom and she is not currently here at the moment but there should be a simular hole on yours to reset. if you need help finding it let me know i will get ahold of my mom.
That happened to me to. It means when you were charging it on your computer you just unplugged it. What you should have done is click "safly remove hardware" on the bottom right screen appearing when there is another system plugged into the computer. it wont work anymore now on that computer. next time you get a computer it will work but before unplugging it press "safly remove hardware".
same problem with mine...i tried to use rockbock firmware...it works but you have to be patient...you have to reset it time and time again before it works....it still works anyways rather than the iriver firmware...