Hi nick, I would suggest you update your
printer drivers, try this, it should help:
Create a new folder on your
desktop and name it newhpdrivers(substitute your manufacturer in new name).
Un-intall printer and printer
software completely.
Go to manufacturers website and navigate to their drivers/downloads or support menu.
Select your model, choose the relevant software and download to the new folder you created on your desktop(watch for the light yellow bar at the top of window viewing pane, click on this and choose – download file - .
Power down your
computer.
Reconnect the printer to the computer and turn printer on.
Power on
pc.
Windows will detect new hardware and ask if you have the manufacturers install
cd or a location to check for install files.
Direct the wizard to your new software, follow the rest of the setup instructions and your done.
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