Keeping your account safe is important to us. You can't access yahoo account if the account got compromised. If you think someone is trying to access or take over your account, there are some important steps you need to take to secure your information. Know the warning signs and what to do if your account has been compromised.
Signs of a hacked account
You're not receiving any emails.
Your Yahoo Mail is sending spam to your contacts.
You see logins from unexpected locations on your recent activity page.
Your account info or mail settings were changed without your knowledge.
Review your Yahoo Mail settings
Hackers may change the settings in your Yahoo Mail account to disrupt your inbox or get copies of your emails. Check some of the most commonly changed settings to make sure none of your info or preferences were changed without your knowledge.
Email filters - Check to see if new filters have been created.
Sending name - Confirm your sending name has not been changed.
Email signature - Confirm your email signature has not been changed.
Reply-to address - Make sure replies to your emails are going to the right inbox.
Send-only address - Check to see if a Send-only address has been added or changed.
Vacation response - Check to see if any unfamiliar automatic replies have been set up.
Default sending address - Confirm the address that pre-populates in the "From" field is right.
Blocked addresses - Make sure there aren't addresses blocked that you want to get email from.
Auto-forwarding address - Make sure your email isn't being forwarded to any unfamiliar email addresses.
If your account has been compromised
If you think your account has been compromised, follow the steps listed below to secure it.
Change your password immediately.
Delete app passwords you don't recognize.
Check to make sure your recovery options are up-to-date.
Revert your mail settings if they were changed.
Ensure you have antivirus software installed and updated.
Consider using Account Key or two-step verification to add an extra layer of security to your account.
Hi
E-mail accounts are usually hacked in 3 ways:
A weak or easy to guess password
Opening attachments in malicious e-mails containing spyware
Keylogger spyware infection on your computer that logs your keyboard strokes
The disclosure of the password.
Report it to Yahoo support by selecting forgotten Username and password on the login page, answer security questions that only you should know the answers to. Then ask them to block the account.
Then open a new account with a different username and take care of its security by creating a strong password that nobody can guess, never revealing it to anybody.
Also, never open attachments in e-mails from anybody you do not recognize.
Protect your computer as well as you can and scan it regularly for malware
I hope this helps.
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Keeping your account safe is important to us. You can't access yahoo account if the account got compromised. If you think someone is trying to access or take over your account, there are some important steps you need to take to secure your information. Know the warning signs and what to do if your account has been compromised.
Signs of a hacked account
You're not receiving any emails.
Your Yahoo Mail is sending spam to your contacts.
You see logins from unexpected locations on your recent activity page.
Your account info or mail settings were changed without your knowledge.
Review your Yahoo Mail settings
Hackers may change the settings in your Yahoo Mail account to disrupt your inbox or get copies of your emails. Check some of the most commonly changed settings to make sure none of your info or preferences were changed without your knowledge.
Email filters - Check to see if new filters have been created.
Sending name - Confirm your sending name has not been changed.
Email signature - Confirm your email signature has not been changed.
Reply-to address - Make sure replies to your emails are going to the right inbox.
Send-only address - Check to see if a Send-only address has been added or changed.
Vacation response - Check to see if any unfamiliar automatic replies have been set up.
Default sending address - Confirm the address that pre-populates in the "From" field is right.
Blocked addresses - Make sure there aren't addresses blocked that you want to get email from.
Auto-forwarding address - Make sure your email isn't being forwarded to any unfamiliar email addresses.
If your account has been compromised
If you think your account has been compromised, follow the steps listed below to secure it.
Change your password immediately.
Delete app passwords you don’t recognize.
Check to make sure your recovery options are up-to-date.
Revert your mail settings if they were changed.
Ensure you have antivirus software installed and updated.
Consider using Account Key or two-step verification to add an extra layer of security to your account.
Keeping your account safe is important to us. You can't access yahoo account if the account got compromised. If you think someone is trying to access or take over your account, there are some important steps you need to take to secure your information. Know the warning signs and what to do if your account has been compromised.
Signs of a hacked account
You're not receiving any emails.
Your Yahoo Mail is sending spam to your contacts.
You see logins from unexpected locations on your recent activity page.
Your account info or mail settings were changed without your knowledge.
Review your Yahoo Mail settings
Hackers may change the settings in your Yahoo Mail account to disrupt your inbox or get copies of your emails. Check some of the most commonly changed settings to make sure none of your info or preferences were changed without your knowledge.
Email filters - Check to see if new filters have been created.
Sending name - Confirm your sending name has not been changed.
Email signature - Confirm your email signature has not been changed.
Reply-to address - Make sure replies to your emails are going to the right inbox.
Send-only address - Check to see if a Send-only address has been added or changed.
Vacation response - Check to see if any unfamiliar automatic replies have been set up.
Default sending address - Confirm the address that pre-populates in the "From" field is right.
Blocked addresses - Make sure there aren't addresses blocked that you want to get email from.
Auto-forwarding address - Make sure your email isn't being forwarded to any unfamiliar email addresses.
If your account has been compromised
If you think your account has been compromised, follow the steps listed below to secure it.
Change your password immediately.
Delete app passwords you don’t recognize.
Check to make sure your recovery options are up-to-date.
Revert your mail settings if they were changed.
Ensure you have antivirus software installed and updated.
Consider using Account Key or two-step verification to add an extra layer of security to your account.
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