WHEN NAME AND NUMBER ARE STORED ON THE PHONE, WHEN YOU CALL SOME ONE YOU SEE THE NAME SHOWING, BUT WHEN THEY CALL, YOU ONLY SEE THE NUMBER OF THE PERSON AND NOT THE NAME LISTED IN THE PHONE. IF YOU SET THE PICTURE ID ENTRY WHEN THE PERSON CALL YOU DONT SEE IT EITHER. WHAT AM I DOING WRONG?
When you add a number also put the area code in even though its the same area code you live in.......steve
You have stored the persons name and number in the SIM memory, that is the fault- if you want to see their face and number, then store to phone memory..
Make sure you stored the number with the area code. If not, the name won't show up.
SOMETIMES THE PHONE CALLING DOESN'T SUPPORT CALLER ID OR THEY MIGHT HAVE IT SWITHED OFF CALL THEM AND SEE
Thanks
Seing that you do have some great answeres there is on other thing to look at see if your friends id is set o thier account and yours in the billing system some times it is not provisiond and needs to be set by your carrier run in to this alot at work its more common than people think
You have to make sure the area code is included in the phone number setting. Also when calling out you must include the area code or the picture and name will NOT show up. Let me know if this works.
Cynthia
Do you have the names in your phone programmed with the area code, or just the number. Also, if you do have the area code in there, is it programmed with a 1 before it? the number you see when you get an incoming call, is the number that should be stored. Assuming you do have everything right, contact the support for your mobile network to assist you, or the shop that sold you the phone and ask if theres an option to enable/disable that option. Good luck
found the following quote from motorolla: "The situation you describe is not common and may be caused by a software error in
your phone. This error may be easily corrected if you perform a Master Reset on the phone. Please note that a Master Reset will take the settings of your phone back to the default settings but it won't delete any information you may have stored in your phone. To perform a Master Reset, please follow the steps below:
Press Menu > Scroll to Settings and select > Scroll to Initial Set Up and select> Scroll to Master Reset and select > Enter security code will display (The default security code is 000000) > Press OK > Press Yes > Wait until the phone turns off and on again on its own"
Hope you work it out ;]
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SOURCE: WHEN NAME AND NUMBER ARE
This usually happens when you have duplicate entries in your phonebook.
Depending on the model of you phone, You can have only the phonebook or sim enabled but not both to avoid duplicate entries. Or it might be that there is really 2 or more Names for the certain number. Just review your phonebook and remove the duplicates. That should solve your problem.
Hope that helps.
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