HP psc 2210xi aio scanner motor continues to try to calibrate until 30 seconds of gear grinding, then "scanner error, power off & on" message. Every time.

The 2200 error indicates that the scanner has stalled. Refer to this article 2200 Error on the Lexmark X7100 Series All-In-One to clear the error message and resolve the issue.

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The 2200 error message indicates a scanner stall or jam. The steps below will help you to resolve the issue and clear the error message.

Step1. Power off the All-In-One (AIO) and remove the power supply from the back of the unit. Wait 30 seconds. Then reinsert the power supply and power the AIO on.
Did the error message return?
Yes: Continue to step 2.
No: Attempt a test scan. If the error message does not reappear, the error is resolved.

Step2. Power off the AIO and remove the power supply from the back of the unit. Open the scanner cover. Check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove both cartridges, close the top cover, reinsert the power supply, and power the AIO on.Did the error message return?
Yes: Continue to Contacting Lexmark.
No: Continue to step 3.

Step3: Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Insert the color cartridge, close the top cover, reinsert the power supply, and power on the AIO.
Did the error message return?
Yes: Repeat step 3 with another color cartridge. If the printer fails again, continue to step 4.
No: Repeat step 3 and install the black/photo cartridge. If both cartridges are installed, attempt a test scan. If the error message does not reappear, the error is resolved.

Step4: Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove the color cartridge and insert the black/photo cartridge. Then close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Repeat step 4 with another black/photo cartridge. If the printer fails again, continue to Contacting Lexmark.
No: Install the color cartridge. If the printer fails, continue to Contacting Lexmark. If the error message does not appear with both cartridges installed, attempt a test scan. If the error message does not reappear, the error is resolved.


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Power off the All-In-One (AIO) off and remove the power supply from the back of the unit. Wait 30 seconds. Then reinsert the power supply and power the AIO on.
Did the error message return?
Yes: Continue to step 2.
No: Attempt a test scan. If the error message does not reappear, the error is resolved. 2
Power off the AIO and remove the power supply from the back of the unit. Open the scanner cover and check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove both cartridges, close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to Contacting Lexmark.
No: Continue to step 3. 3
Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Insert the color cartridge, close the top cover, reinsert the power supply, and power on the AIO.
Did the error message return?
Yes: Repeat step 3 with another color cartridge. If the printer fails again, continue to step 4.
No: Repeat step 3 and install the black / photo cartridge. If both cartridges are installed, attempt a test scan. If the error message does not reappear, the error is resolved. 4
Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove the color cartridge and insert the black / photo cartridge. Then close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Repeat step 4 with another black / photo cartridge. If the printer fails again, continue toContacting Lexmark.
No: Install the color cartridge. If the printer fails, continue to Contacting Lexmark. If the error message does not appear with both cartridges installed, attempt a test scan. If the error message does not reappear, the error is resolved. the 2200 error is a scanner error means the scanner motor failed to initialize. lexmark recommends that you unplug the unit remove the power supply wait a couple of minute reinstall the p/s and power the unit back up. step to is repeat step one but us the belt to move the scanner carriage to the middle and power it up.
on top of this i would inspect the guide bars for dirt build up and clean them if need be. one thing to consider the ccd knows that it has reached home by the reflecting of the light to the carriage home photo cell within the scanner itself. this light is reeflected back off of the mirrors inside of the ccd. dust on these mirrirs will prevent the photo cell from nowing where home is. these can be cleaned with q-tips
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Hello there:
this is a scanner stall or jam. The steps below will help you to resolve the issue and clear the error message.
Printer Reset
NOTE: The embedded links in the table lead to specific troubleshooting documents.
StepAction1
Power off the All-In-One (AIO) and remove the power supply from the back of the unit. Wait 30 seconds. Then reinsert the power supply and power the AIO on.
Did the error message return?
Yes: Continue to step 2.
No: Attempt a test scan. If the error message does not reappear, the error is resolved.2
Power off the AIO and remove the power supply from the back of theunit. Open the scanner cover. Check the scanner glass for cracks andthe scanner casing for cracks. Close the scanner lid. Open the topcover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove both cartridges, close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to Contacting Lexmark.
No: Continue to step 3.3
Power off the AIO and remove the power supply from the back of theunit. Open the top cover of the AIO. Using the carrier belt, move thecartridge carrier to the middle of the unit. Insert the colorcartridge, close the top cover, reinsert the power supply, and power onthe AIO.
Did the error message return?
Yes: Repeat step 3 with another color cartridge. If the printer fails again, continue to step 4.
No: Repeat step 3and install the black/photo cartridge. If both cartridges areinstalled, attempt a test scan. If the error message does not reappear,the error is resolved.4
Power off the AIO and remove the power supply from the back of theunit. Open the top cover of the AIO. Using the carrier belt, move thecartridge carrier to the middle of the unit. Remove the color cartridgeand insert the black/photo cartridge. Then close the top cover,reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Repeat step 4 with another black/photo cartridge. If the printer fails again, continue to Contacting Lexmark.
No: Install the color cartridge. If the printer fails, continue to Contacting Lexmark.If the error message does not appear with both cartridges installed,attempt a test scan. If the error message does not reappear, the erroris resolved.

Power off the All-In-One (AIO) off and remove the power supply from the back of the unit. Wait 30 seconds. Then reinsert the power supply and power the AIO on.
Did the error message return?
Yes: Continue to step 2.
No: Attempt a test scan. If the error message does not reappear, the error is resolved. 2
Power off the AIO and remove the power supply from the back of the unit. Open the scanner cover and check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove both cartridges, close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to Contacting Lexmark.
No: Continue to step 3. 3
Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Insert the color cartridge, close the top cover, reinsert the power supply, and power on the AIO.
Did the error message return?
Yes: Repeat step 3 with another color cartridge. If the printer fails again, continue to step 4.
No: Repeat step 3 and install the black / photo cartridge. If both cartridges are installed, attempt a test scan. If the error message does not reappear, the error is resolved. 4
Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove the color cartridge and insert the black / photo cartridge. Then close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Repeat step 4 with another black / photo cartridge. If the printer fails again, continue to Contacting Lexmark.
No: Install the color cartridge. If the printer fails, continue to Contacting Lexmark. If the error message does not appear with both cartridges installed, attempt a test scan. If the error message does not reappear, the error is resolved. the 2200 error is a scanner error means the scanner motor failed to initialize. lexmark recommends that you unplug the unit remove the power supply wait a couple of minute reinstall the p/s and power the unit back up. step to is repeat step one but us the belt to move the scanner carriage to the middle and power it up.
on top of this i would inspect the guide bars for dirt build up and clean them if need be. one thing to consider the ccd knows that it has reached home by the reflecting of the light to the carriage home photo cell within the scanner itself. this light is reeflected back off of the mirrors inside of the ccd. dust on these mirrirs will prevent the photo cell from nowing where home is. these can be cleaned with q-tips

take out the cartrdiges from the printer and then clean the contact points on the back of the cartridges. then unplug the power cable from the back of the printer and then press and hold down the color copy and cancel button at the same time. and then plug back the power cable back into the printer. try to power on the printer and insert the cartridges one by one into the printer.

uninstall and reinstall printer driver maybe the scanner driver has been corrupt..

Power off the All-In-One (AIO) and remove the power supply fromthe back of the unit. Wait 30 seconds, then reinsert thepower supply and power the AIO on.
Did the error message return?
Yes:Continue to Step 2.
No: Print a test page. If the test page prints, the error is resolved.2 Open the top cover of the AIO and remove bothcartridges from the AIO. 3
Power off the AIO and remove the power supply from the back of theunit. Wait 30 seconds, then reinsert the power supply andpower the AIO on.
Did the error message return?
Yes:There is a hardware problem with the printer. Continue to ContactingLexmark below.
No: Continue to Step 4.4
Power off the AIO and remove the power supply from the back of theunit. Reinsert the power supply and power the AIO on. Open thetop cover of the AIO and insert the color cartridge. Close thetop cover.
Did the error message return?
Yes:Continue to Cleaning the Cartridge Contacts, thenrepeat Step 4. If you have already tried cleaning the contacts,continue to Checking the Cartridge.
No:Continue to Step 5.5
Power off the AIO and remove the power supply from the back of theunit. Reinsert the power supply and power the AIO on. Open thetop cover of the AIO and insert the black/photo cartridge. Close the top cover.
Did the error message return?
Yes:Continue to Cleaning the Cartridge Contacts, thenrepeat Step 5. If you have already tried cleaning the contacts,skip to Checking the Cartridge.
No:Print a test page. If the test page prints, the error isresolved.

Remove power and leave out for 30 seconds. Hold cancel and left arrow and reinsert the power. Attempt to copy, if it still does not work you may need to have the unit serviced. Technical support can set-up an exchange if in/out of warranty, if out... it will be more that $100 for another unit. You can try to call some local providers for a quote on prices as they vary from ASP.

Cheers!

The 2200 error message indicates a scanner stall or jam. The steps below will help you to resolve the issue and clear the error message.

Printer Reset

NOTE: The embedded links in the table lead to specific troubleshooting documents.Step Action
1
Power off the All-In-One (AIO) and remove the power supply from the back of the unit. Wait 30 seconds. Then reinsert the power supply and power the AIO on.

Did the error message return?

Yes: Continue to step 2.
No: Attempt a test scan. If the error message does not reappear, the error is resolved.
2
Power off the AIO and remove the power supply from the back of the unit. Open the scanner cover. Check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove both cartridges, close the top cover, reinsert the power supply, and power the AIO on.

Did the error message return?

Yes: Continue to Contacting Lexmark.
No: Continue to step 3.
3
Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Insert the color cartridge, close the top cover, reinsert the power supply, and power on the AIO.

Did the error message return?

Yes: Repeat step 3 with another color cartridge. If the printer fails again, continue to step 4.
No: Repeat step 3 and install the black/photo cartridge. If both cartridges are installed, attempt a test scan. If the error message does not reappear, the error is resolved.
4
Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove the color cartridge and insert the black/photo cartridge. Then close the top cover, reinsert the power supply, and power the AIO on.

Did the error message return?

Yes: Repeat step 4 with another black/photo cartridge. If the printer fails again, continue to Contacting Lexmark.
No: Install the color cartridge. If the printer fails, continue to Contacting Lexmark. If the error message does not appear with both cartridges installed, attempt a test scan. If the error message does not reappear, the error is resolved.