Lens Out...HELP ME!!!
If you have recently dropped the camera you may have damaged the lens
tube (housing). This damage will prevent the lens from moving properly
and will cause the camera to shut itself off after a few seconds. If
the lens is damaged the camera will require professional repair. If
the lens is not damaged, the problem may be battery related. Make sure
that
you have the correct battery type installed, and that the batteries are
fresh/fully charged. If the problem persists, you may have corrosion
on the battery contacts inside that camera that is preventing full
battery power from flowing to the camera. Remove the batteries and
wipe the inside camera contacts firmly with a dry cloth (heavy
corrosion may require cleaning with a wire brush, steel wool, or sand
paper). Remove any residue that may have fallen into the battery
compartment during cleaning, then wipe both ends of the batteries and
reinstall them in the camera. This cleaning solves the problem about
90% of the time, and I hope it works for you.
While looking through pictures, lines appeared across the screen and it froze. I took the batteries out while the camera was still on and put new ones in. Camera will not function at all and the lens is still open.
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