Question about Washing Machines
Tried the above. Had to remove back panel (4 screws) to access drain pump. Even then, couldn't get hoses off as they were glued. Calling service tech to hopefully fix.
Posted on Jan 21, 2014
Exact model, same problem here. Purchased March 2011. I was also getting error code "OE". Sears repair came today, and the water pump impeller was jammed.
He took the drain hose off the back (Watch out, water drained all over from water outlet) and stuck his finger in the water outlet. By spinning the impeller backwards and then forwards, he was able to dislodge whatever was clogging it.
Repair would have been around $170.00 if it wasn't warranty repair.
Hope this helps.
Posted on Aug 30, 2011
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