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My dishwahser door was open and I heard a snap. When I lifted it, the door was very heavy so I assumed the spring must have broken. A few days later the door fell all the way from closed to open position, and now it's not only heavy, but feels like it is scraping when you close it. How do you replace the springs or do you need a technician?
you can do it if you have good hands
open the cover side of the broken arm with the spirngs
understand how the Mechanism works (in\out)
and what went worng
and hopefuly fix it or replace the springs that died
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Your torsion spring is probably broken. After you pull on the emergency rope, press the remote, that should move the chain and emergency lock out of the way, then you and 1 or 2 other people may be able to lift the door up if you really need to get the vehicle out. It depends if it is a single or double door or wood or metal, how heavy it will be. This can be dangerous and it could fall down on you. Check your torsion spring above the top of the door when closed, if there are two pieces then it is broken (on a single door.) A double door will have two springs, one on each side. One may be broken. You will need to get all the springs replaced, it counterbalances the door. If you have a garage door with arms on it, then the compression/extension spring is probably broken. If you are mechanically inclined, you can replace them, it is dangerous, be sure to watch a UTUBE video on it.
You need a new top hinge, call true at +1 800 325 6152 for part numbers and ordering info. They are very secretive about their info, they may or may not help. They may refer you to a local tech company. I can get the parts if you can't get anywhere with them.
Yes, you can repair the unit yourself. It will require removing the dishwasher out of the cabinetry to get to the spring cable. The spring is not the problem but the connector between the door hinge and the spring is broken. The part you need is 4933DD3001B. You will need 2 of them. Hope this helps.
You probably have a broken torsion spring. If you have a spring on a shaft above the door (usually 2 if it is a double door) then you have a torsion spring. From this shaft you have a 2 cables wound on a drum going down to the bottom of the door. If it is a single door, then this cable will be loose. If you have a double door, then most likely one spring is broken. This allows the door to open slightly, until one side is trying to lift(good spring) and the other side cannot (broken spring) Unless you are an EXTREMELY CONFIDENT DIYer then you should leave this do a door repairman as winding a torsion spring is dangerous, and can break bones or even kill. Now if your door has extension springs on each side of the track,with a pully and cable, then these can easily be replaced yourself. Check that cables are connected to the springs and the door and that one didn't break or come loose or cable off pully and binding.