Question about Apple iPod Photo MP3 Player
My ipod photo randomly died the other day! it had full battery life. It just reset itself and showed sad ipod icon with exclamation point. then it showed the folder one. then it showed a big fat weird looking battery (not the normal one0...and now i can't even turn it on. I tried hooking it up to my pc to restore it. I couldn't even put it in disk mode (obviously, since i couldnt get the darn thing on)...my pc was fine with the ipod, it was all up to date and everything...i dont know what to do! and ipod wants to charge me 300$$ to fix it...i could just buy new one for that (even though i'm still onthe warranty, they're just lame) ......help me please somebody!!!!
That icon is almost certainly indicative of a hard drive problem, and it will need service. I don't see a reason for the warranty not to cover this. You should insist with apple to take responsibility. If they shirk, we should at least always give them a hard time about it, never make it easy for companies to screw us - ask to be explained exactly whats their diagnosis of the problem and to qoute their policy that says why they won't cover your problem. I hope it works out, but here's a link to apples support site with some other things you might want to try - http://docs.info.apple.com/article.html?artnum=93936 Good luck
Posted on Mar 23, 2006
My ipod is hanging
Posted on Dec 11, 2007
Tips for a great answer:
There are many iPod error icons with exclamation marks
The Sad iPod icon ( ) usually means that the iPod can't access it's Hard Drive. I've seen that hitting the ipod on a soft surface occasionally fixes this. You may need to take the iPod for repair
The Folder Error icon () may mean the battery is low, the ipod needs to be reset, restored or needs a service
The Battery Icon () usually means the battery needs charging
means a disk scan failed and will be repeated when the ipod is turned on or reset.
Try restoring it continuouly until it does (eventually worked for mine)
if it is anything else, your iPod may need repair.
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