You have to reset the ipod to fix this problem. This WILL NOT disrupt the data on your ipod. to reset your ipod toggle the screen lock swich at the top a few times then hold both menu and the center butten (at the same time) until the apple logo appears
My daughter got a nano for christmas and it soon froze. You can fix it by switching it to 'hold' and press the middle button about 10 times. Keep repeating this process until it turns off. Worked great for me. Hope this helps. Peace.
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The 5 R's for Apple iPods – www.apple.com/support These are for Nano, but they apply to all iPods: Reset, Retry, Restart, Reinstall, Restore Remember these five basic suggestions if you have a problem with your iPod Nano. If one of the following doesn’t help, read on for solutions to specific problems. - Reset your iPod Nano. See “General Suggestions,” below. - Retry with a different USB port if you cannot see iPod Nano in iTunes. - Restart your computer and make sure you have the latest software updates installed. - Reinstall iPod and iTunes software from the latest versions on the web. - Restore your iPod Nano. See “Updating and Restoring iPod Software” on page whatever. -Tha Mp3 Doctor