There is condensation building in the main compartment that's dripping water. it builds on the top of the main compartment. the unit still is keeping cool.

ck out this video for cleaning out the drain...

https://www.youtube.com/watch?v=a6td-GkXQTw

Try blowing compressed air up the drain tube.

When you thaw or let the ice melt, make sure all the vents between the freezer(upper compartment) and refrigerator(lower compartment) are clear of ice or obstructions. This is very important! Make sure all vent ducts and tubes are clear of ice!!! Next Level the unit front to back and side to side. Make sure the refrigerator is level. When level the doors should close without assistance. It is normal for water build up and dripping sound in the fridge do to condensation, the air vents and an evaporation pan located behind the cover in the rear of the freezer will eliminate the water if unit is properly leveled. I had the same problem, then i read the user manual. this will also eliminate all the water in the lower compartment.

more than likely you have a clogged drain. This occurs when the machine goes into defrost and the melted ice somehow is prevented from draining and therefor refreezing and blocking the drain for the next defrost cycle. Over time it gradually builds and starts voer a larger area. Being you have a top mount refrigerator(freezer on top) there are air ways that connect the freezer to the fridege, which is how its cooled. The best way to resolve this is to unplug the machine for atleast 24-48 hours to let all ice melt
If thats not an option that you want to use the actual repair method would be to 1) unplug the machine 2) empty everything out of the freezer so you'll have room to work 3) take all the shelving and baskets out 4) locate the screws on the rear wall inside the freezer and remove them 5) take the back panel off exposing the evaporator coils ( the aluminum ) 6) directly below the coils is a trough of sorts and the drain is usually in the middle and runs out the bottom, remove the ice by carefully chipping it out or by using a hair dryer or hot water. 7) once all the ice is gone, the drain is visible and water can flow smnoothly down the drain dry the area and reassemble.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/jason_4570d45317834dd3

Hi and welcome to FixYa, I am Kelly.
First off if you have an ice maker this sheeting of ice is most often caused by the ice maker inlet water valve bypassing water when it supposed to be shut off. You can check for ice in the rubber tube that fills the ice maker. If it is frozen hard with ice most likely you have an inlet water valve failure. The valve is not repairable. The only remedy is to replace it.

Second reason for ice build up on the bottom of the freezer is a clogged evaporator drain. If you see ice for sure under the evaporator coils then the drain is clogged. You clear the drain by unplugging the unit.. removing the freezer contents and directing an external fan into the freezer compartment for just over 2 hours. While this is happening... open the back of the unit by removing the fiberboard cover and cleaning out both the drip pan and the END of the compartment drain tube. I use a wet or dry Vacuum for this task. When the 2 hours of manual defrosting is completed.. use the exhaust of the vacuum on the very end of the compartment drain tube. This will float out any debris that was in the evaporator drain funnel and make sure that the compartment drain tube is clear. Make sure to clean the condenser coils and fan in the bottom of the unit while your cleaning the drip pan.

After all of the above reassemble the rear fiberboard cover, wipe up any water mess in the freezer compartment and return the unit to normal use.

Since you did not include a model number I am unable to provide you with an exact reference source for the inlet water valve. You can however use the following sites and enter your model number for parts information:

http://www.searspartsdirect.com

http://www.appliancepartspros.com

http://www.repairclinic.com

Thanks for choosing FixYa,
Kelly

Hi,

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Removed everything from the freezes. Removed a false bottom from the freezer floor, 2 screws. There was an ice build up under this plastic bottom. I let the ice melt with the de-frost cycle (or frost free cycle). No more water dripping into the refrigerator compartment.

Your refrigerator has a defrost drain blockage behind the evaporator in your your freezer compartment. Some models like yours have leak in the turns as the water leaves the freezer. I recommend that you unplug and remove the cover to the evaporator and check the defrost condensate tray below the evaporator. A wet vacuum cleaner and poring a solution with clorox in the drain will help you clean locate the leak and where the blockage may be downline.. I do have the manual on yours and can help you solve this. Some times this is a factory defect and I can help you solve the freezing drain problem. Let me know, Sea Breeze

http://fixitnow.com/wp/2009/05/26/the-permanent-cure-for-repeatedly-freezing-condensate-drains-in-whirlpool-roper-kitchenaid-top-mount-refrigerators/





http://servicepartstec.blogspot.com/

I think your talking about an emergency drain pan. Is condensation building up on the outside of the unit? If it is, it means that the unit is not draining properly and the is too much water sitting in the main condensate pan. If you don't have the emergency pan, then the condensate drips from the unit onto the ceiling in your attic. I'm assuming a lot of things but this is what I think you are asking. You will have to find an ac supply company that will sell you an emergency pan and then it must be piped to the outside of the home or it can be plugged but with the use of a float switch. This switch will shut the unit off if the main condensate drain becomes clogged. You should have a professional come and wire a float switch unless you are knowledgeable about a/c equipment. I hope this answers your question.