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Posted on Aug 27, 2011
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I changed tv's and everything works except the volume buttton on Dish remote. It won't turn down or up or Mute.

1 Answer

MikeL DISH

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  • Expert 92 Answers
  • Posted on Aug 31, 2011
MikeL DISH
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I came across your post, autumlite; that's interesting! I have a few steps for you to follow to get that taken care of so you can start enjoying the convenience:

Address To Other Equipment Using Power Scan

  • Remote: All Remotes (except Basic)
    1. With the desired equipment on, press and hold the correct Mode button until all mode button backlights illuminate, then release.
    2. Press and release the Power button. AUX Mode: Before pressing and releasing the Power button
      • Press 0 for a TV
      • Press 1 for a VCR/DVD
      • Press 2 for any other device
      Then Press STAR (*)
    3. Press the Up button once a second while pointing the remote at the desired equipment. Note: If the code for the equipment comes up, the equipment will power off.
    4. Press the POUND (#) button. Note: If the code entered is valid for the remote, the mode light flashes three times.
Hope that helps and let me know if you need any further assistance!

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I have an ol RCA tv, new dish remote everything works but the mute button...i can raise and lower volume, turn off and on but not mute

Hi there Stacey, my name is Kimberly and I form part of the Social Media Department with DISH. We do not promise that our remote will control all the functions of you TV. The codes used to program your DISH remote to the TV may be limited to some functions. You can try addressing your remote to the TV using different codes. I have listed the steps below to assist with programming the remote to your TV. If you have any other questions, let me know at [email protected]!

You can lookup the different codes here: http://www.mydish.com/support/apps/remotecodes.aspx?WT.svl=leftnav

1.) Press and hold the clear TV button until all mode lights light up.
2.) Release and TV light will be blinking.
3.) Enter code and press #. The TV button should flash 3 times.
4.) Try functions (Volume, Power, etc..) and see if it is working.
5.) If no function, repeat steps 1-4 with another code.

Kimberly Escobar
Social Media Representative
DISH L.L.C
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Try to push the TV button that is lit red at top middle of remote for 5 seconds in stead of hitting input. In other words by holding the tv button down it might trigger it to respond better. Thanks Mike
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I have a Dish IR. Not sure of the model number. Uses 4 AAA batts. The problem I have is the every function seems to work fine except for the volume control. In order to change volume I have to use the TV...

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Volume and mute buttons are not working

Do you have fresh batteries in the remote? You did not provide your TV brand so I can't provide you the codes for your specific TV. Below I have provided instructions on how to perform a power scan. If this doesn't work, you may need a new remote.

  • Remote: Basic Remote (Television Only)
    1. Turn the Television On.
    2. Press and hold the clear TV button for three seconds until the LED flashes.
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    5. After the television turns off, press and release the # button.
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Won't program to our new TCL television - we have the 222 receiver

I don't show we have a code for the TCL (Australia) brand TV. Below I have provided instructions on how to perform a power scan.

  • Remote: Basic Remote (Television Only)
    1. Turn the Television On.
    2. Press and hold the clear TV button for three seconds until the LED flashes.
    3. Press and release the red TV Power button.
    4. Press and release the Up or Down Arrow on the remote until the television turns off.
    5. After the television turns off, press and release the # button.
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    7. Return to Step 2 if the remote is not able to turn the TV On/Off, change the volume and mute the television.
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My Dish 5.0 IR remote won't program to my new TV, it's an Emerson, the model number on the back is- LC320EMXF. I've tried holding the TV button until all the top lights flashed and then...

lrsnihe

You were attempting to perform a power scan initially. The second procedure is manually attempting to address the remote to your TV. I will give you the procedures again so you can try one more time. Emerson TV is one brand we have a low percentage of success getting our remotes to work. If it still doesn't work, we could try replacing the remote.

TV code: 623, 667, 666, 233, 516, 537, 544, 642, 655, 699, 000, 999, 888, and 720.

Remotes: Basic (Television Only)
  1. Turn the Television On.
  2. Press and hold the clear TV button for six seconds until the LED flashes.
  3. Enter the three-digit code using the buttons on the number pad.
  4. Press #. Note: The LED will flash three times.
  5. Test functionality with the TV.
  6. Return to Step 2 if the remote is not able to turn the TV On/Off, change the volume and mute the television.
Remote Power Scan: Basic Remote (Television Only)
  1. Turn the Television On.
  2. Press and hold the clear TV button for six seconds until the LED flashes.
  3. Press and release the red TV Power button.
  4. Press and release the Up or Down Arrow on the remote until the television turns off once every second.
  5. After the television turns off, press and release the # button.
  6. Test functionality with the TV.
  7. Return to Step 2 if the remote is not able to turn the TV On/Off, change the volume and mute the television.
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My tv is an old rca tv, i have a dish network remote, one of the kids locked out the tv and i dont know how to get it back on, it wont tell me a anything all i can do is change the tv with the remote,...

If I read your post correctly it sounds like, the remote no longer works the volume or power for the TV set. If this is correct follow the steps below for a Power Scan. If this is not the issue or the steps don't work feel free to contact me and we will sort this out!
Power Scan
1.) Hold down the clear "TV" button on the remote for four seconds, then press 500 pound ( #)
2.) Hold down the clear "TV" button on the remote for four seconds, press the big power button once.
3.) Press the channel up button once per second until the TV turns off then press pound (#).

Try several functions Mute Volume and Power to make sure the remote works properly then press "SAT".

Daniel Busa
DISH Network
Customer Service
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Get volume and on/off button to work on dish remote

Hello, you may have already gotten this resolved, but here are some simple steps to get this resolved. Just follow this link to our website, and you will be good to go real soon!!!!!


http://www.dishnetwork.com/SupportSection/power-scan-instructions


Becki Barned
DISH Network Customer Service
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