Question about Altec Lansing AHS-502 Headset

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Cant talk When I play CoD 2 I try to talk and then figured out they couldnt hear me I have everything plugged in and I can listen but not talk please help me!

Posted by Adam Miller on

  • 28 more comments 
  • Anonymous Nov 04, 2007

    yeah i cant talk either, on the computer or on ps2 when playing online, i can hear, i just cant talk

  • bradbrizzle Nov 05, 2007

    I try playing Socom and 25toLife and I can hear but no one can hear me! I unplugged the headset from the PS2 and still nothing. What else could I do?

  • Lacrosse God Nov 11, 2007


    i have the exact same problem, its just that when i talk into the microphone, the people that i am talking to always tell me to turn off my mic because all they hear is static. i relly dont no why this has already happened after 3 months of using it

  • gooberly Nov 16, 2007

    im playing battle field 2 and everything is fine i go out to the kitchen and come back and no one can hear me but i can hear them, can you help?

  • Anonymous Nov 22, 2007

    I have same problem. When I am on ventrilo my mic suddenly stops working i just bought it yesterday and sound works great, but no microphone. Then sometimes it randomly starts to work again. When i go to sound recorder it records the sound being played out of the headset and not my voice.

  • warriorwolf Nov 26, 2007

    i just got mine consumer headset . i play battlefield 2 and i`m having the same problem,i could everyone fine,but they just can`t hear me....pleeeeease someone tell me what to do.

  • Anonymous Dec 01, 2007

    All my friends who have the same headset as me can talk to me, i try and talk but they just can't hear can i get it to work?

  • Anonymous Jan 03, 2008

    i cant talk on my mic but can hear sounds on counter strike source

  • nina510 Feb 08, 2008

    I can hear fine but the mic doesn't seem to work. I've tried testing and calibrating on both mac and PC, and neither one has fixed it.

  • Dookie-meow Mar 16, 2008

    Using MSN, I want to know how to program my headset into make voice clips, but nothing seems to work, I've tried configuring my headset in the control pannel, but nothing seems to work.

  • Darren1974 Mar 17, 2008

    all connections are in properly. I can here them but they can't hear me.

  • Josh Plck Mar 20, 2008

    like the other consumers i have everything connected proper, i can hear but cant seem to use the mic

  • brownielord Apr 21, 2008

    I just recently bought the Logitech 350 Headset for my laptop. I'm currently running Windows XP (with SP2). My problem is that when I plug in the headset my laptop will recognize that it is there but when I try to speak my voice isn't showing up. I've already tried testing from the control panel but it still doesn't work. Any ideas on what I should do

  • jninja May 17, 2008

    it is exacly like the thing said cant talk but can hear

  • Anonymous Jul 04, 2008

    i can hear i just cant talk through the mic.

  • zTeFaN Jul 08, 2008

    Me to! The solution is not a solution - we all tried this before coming here. I JUST bought this headset, it should work flawlessly

  • Anonymous Jul 18, 2008

    i hear perfectly but my team can't hear me

  • johnsannie Jul 18, 2008

    I would like to know if all of us have defective headsets - have these all been returned to Best Buy?

  • Anonymous Jul 28, 2008

    they can't hear me and im getting pissed off

  • Anonymous Aug 04, 2008

    whenever i try to use i can only hear but my mic will not work is it a defective mic,jack, or is it just a headset that dosnt work with ventrilo. First i have put everything to direct x sound. Then i select mic. Is the mic not direct x sound is it the other name under direct x sound? Ty for whoever helps.

  • Anonymous Aug 21, 2008

    the headphones work but the mic dont

  • stephen_r22 Aug 23, 2008

    when i play call of duty 4,i cant talk but i can hear whats going on...and i have gon through two sets of these headsets,one wireless and the second wired.

  • fun841 Aug 29, 2008

    same here. I tried to talk in Flight Simulator X but no one can hear me. I can hear every1 else though.

  • Anonymous Aug 31, 2008

    Running on a mac. My friend and I bought two of the same kind and the problems with the mics are identical.... just do not work. We bought them to play WoW and there is no support for this issue... Especially on a mac.

  • cokie517 Nov 30, 2008

    When i plug it in to talk with my friends while i play Runescape i can hear my friends but they said they cant hear me and i cant hear myself and everything is plugged in.

  • Anonymous Dec 30, 2008

    can't hear anything

  • kasjaws Jan 01, 2009

    same problem

  • Anonymous Feb 07, 2009

    i try to talk on Ventrilo and on my Speech thing in control panel, neither work

  • firefoxninja Mar 07, 2009

    same thing

  • Anonymous May 03, 2009

    Same problem. Yes i have run test hardware, it seems to believe there is something there, but it receives no voice output. The headset speakers work great though. Also, the microphone worked for a while, then stopped working randomly one day.



12 Answers


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Help plz! i cant hear and people cant hear me on ventrilo. i bought this headset+mic brand new, dont know hwy it isnt working.

Posted on Jul 18, 2009



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Try going to Control Panel -> Sounds and Audio Devices Click on Voice Tab and make sure the proper device is selected. Click on Volume and make sure levels are appropriate. Lastly, click on Test Hardware and wait until you can speak into the mic to see the voice levels. If you can see the voice levels, then your mic probably works and it is just an issue of configing the COD settings. goodl luck

Posted on Mar 16, 2006



Big help. I am not very computer savie, so I was in perill their for a bit. Thanks a lot.

Posted on Aug 29, 2008


Same problem here... can listen but nobody hears me :-( the help here does not help me...

Posted on Aug 11, 2008


This thing sux i just bought it and it doesnt even work...i am useing window vista and my laptop is gateway FX and i play WoW and i use the mic for WoW and ventrilo and none of them will pick up me talking

Posted on Jul 15, 2008


  • i can hear
  • the volume is up
  • it is plugged in
  • i cannot hear anyone else

Posted on Jun 26, 2008


When u have your jabra headset all set up and paird with the ps3 on a game how dow u speak.Do u press the blue light button or do i no they can hear me .and i have the vol on the headset at 5

Posted on Oct 06, 2007


Thank you very much!

Posted on Feb 08, 2007


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Your headphones might also be muted. If you press both the + and - volume buttons at the same time it mutes the mic.

Posted on Jan 24, 2007

Donna Nicholas

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Hi, can anyone please help me by explaining which settings I need to enable the following?: To be able to speak & hear via the Logitech headset, but also the desktop speakers to work so that I can hear any Skype calls. The headset did work properly but I changed settings, now DT speakers ring, microphone works but can only hear via DS speakers. Please help??? Lambchop

Posted on Jan 15, 2007

Christopher Gates

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I had a similar problem using my DSP-500. It turned out that the wiring for the microphone had been severed. The folding mechanism that lets you tuck away the microphone into the headset had caught the wire, and eventually cut through most of it. And the wire is not easy to repair. In construction, the wire is very similar to the ones used on the AC adapters for Apple Powerbook G4's that supply Direct Current. Strands of insulated wire are underneath more insulated strands of wire. One set of wires is (+) while the other is (-). It's kind of like the Russian doll of wiring designs. I repaired the wire in my headset, but I'm sure there is a more efficient way of doing it than my method. Good luck.

Posted on Nov 10, 2007


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  • 3 Answers

The microphone is off on your device.

Posted on Sep 19, 2007

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