Cant read dvds, need new driver

My laptop crashed, and now it wont play dvds, but it says the drive is a cd drive (crn 8245b), but it says it is a cd/dvd drive, so i think it has the wrong driver, can you help me find it? i am pretty sure it is this type of a driver. thx

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55 Answers

You might get lucky by removing the drive entirely from the "hardware list" (start->settings->control panel->system), then letting the OS find it automatically. if it doesn't work try Windows Update and choose "Custom" to get driver updates, then restart if it tells you to. If that doesn't help, and if you're sure that the drive worked as a DVD before, try this KB from microsoft: http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

Posted on May 26, 2006

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