Brother DCP-585cw All-in-One Wireless Color Inkjet Printer Logo
Posted on Aug 26, 2011

I took my printer home from my workplace and i want to use it at home it is telling me it is offline it is adcp 585cw wireless

1 Answer

SIMON MATTHIAS NG

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  • Contributor 58 Answers
  • Posted on Sep 21, 2011
SIMON MATTHIAS NG
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Joined: Sep 06, 2011
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Hi,

You have to check whether your printer was set up as a network printer or just a one to one printer in your workplace.

If it is a network printer, please check with your IT administrator whether it was set up with a fixed IP or using dynamic IP. After get these details, just set it up same as in your home network.

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You will need to have the print head replaced to fix this common problem. You can call brother at 1-877-brother and they will tell you what to do to get it repaired at no cost to you.
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Try this:

1: Go to start
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Hope this helps.

Regards,
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I hope this will solve your problem,

Good luck and have a nice day
Rating the solution is highly appreciated.
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first make sure the wirelss is enable and you are able to ping the print server .Go to printer and faxes option and choose the printer model which you installed just right click on it you will see the option of use printer online.

Hope this helps. Please rate my response.
Thanks.
Have a good day.

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